$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

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Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

Discover our latest articles!

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Mastering Positive Brand Reputation with Real-Time Monitoring

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Which Regulations and Compliance Requirements Control The US Banking Sector?

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Decoding CES: Defining a Good CES Score

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Is Big Data + Generative AI Customer Service a Major Advancement for the Financial Sector?

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Is Big Data + Generative AI Customer Service a Major Advancement for the Financial Sector?
Contact Center

Cracking The Distinctive Metrics Between NPS and Customer Effort Score Survey

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Cracking The Distinctive Metrics Between NPS and Customer Effort Score Survey
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What is churn in call center business and 7 Ways to Reduce Customer Churn

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What is churn in call center business and 7 Ways to Reduce Customer Churn
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What Is Customer Effort Score and How Does it Work?

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April 8, 2024
10
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What Is Customer Effort Score and How Does it Work?
Contact Center

Why Does Your Call Center Need a Call Tracking App?

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Convin improves customer conversations for contact centers.

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