$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Virtual Agents

Voicebot vs. IVR Transforming Customer Service in Call Centers

Vaibhav Pant
November 29, 2024
Blog
Voicebot vs. IVR Transforming Customer Service in Call Centers
Contact Center

Maximize Coaching Time with Automated WhatsApp Notifications for Agents

Shivam Dubey
November 29, 2024
Blog
Maximize Coaching Time with Automated WhatsApp Notifications for Agents
Call Monitoring Software

Track and Access Phone Call Transcripts Without Switching Apps

Shivam Dubey
November 29, 2024
Blog
Track and Access Phone Call Transcripts Without Switching Apps
Contact Center

NLP to Generative AI: The Ultimate Customer Support Upgrade

Madhuri Gourav
November 29, 2024
Blog
NLP to Generative AI: The Ultimate Customer Support Upgrade
Contact Center

Top 10 Call Center Software Solutions for 2025

Madhuri Gourav
November 29, 2024
Blog
Top 10 Call Center Software Solutions for 2025
Contact Center

How Call Center Coaching Benefits Agents with WhatsApp Notifications

Shivam Dubey
November 28, 2024
Blog
How Call Center Coaching Benefits Agents with WhatsApp Notifications
AI Insights

Evaluating AI-Powered Chatbots with Generative AI for Enterprises.

Shivam Dubey
November 28, 2024
Blog
Evaluating AI-Powered Chatbots with Generative AI for Enterprises.
Virtual Agents

How Voicebot Contact Centers Improve Efficiency and Service

Vaibhav Pant
November 28, 2024
Blog
How Voicebot Contact Centers Improve Efficiency and Service
Virtual Agents

Why Voicebot for Call Center Is Essential for Seamless Support

Vaibhav Pant
November 28, 2024
Blog
Why Voicebot for Call Center Is Essential for Seamless Support
Virtual Agents

How AI Agents Simplify Multichannel Communication

Vaibhav Pant
November 28, 2024
Blog
How AI Agents Simplify Multichannel Communication
Virtual Agents

Pre-Sales Executive Job Description and AI Integration

Vaibhav Pant
November 28, 2024
Blog
Pre-Sales Executive Job Description and AI Integration
Virtual Agents

What Does a Pre-Sales Executive Do

Vaibhav Pant
November 28, 2024
Blog
What Does a Pre-Sales Executive Do
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.