$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Virtual Agents

AI-Powered Master Debt Recovery for Collection Agent

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AI-Powered Master Debt Recovery for Collection Agent
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How AI Transforms Brand Reputation Monitoring for Call Center Managers

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Transform Online Monitoring with Real-Time AI-Powered Brand Reputation Tools

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Real-Time Suite

AI Coaching Tools for Real-Time Call Center Agent Training

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How to Generate, Identify, and Qualify Sales Leads with Ease

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Benefits and Challenges of Adopting an Automated Calling System

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Virtual Agents

How to Determine What Automation to Use in the Contact Center

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Virtual Agents

What’s New in Contact Center Automation Trends for 2025

Vaibhav Pant
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What’s New in Contact Center Automation Trends for 2025
Virtual Agents

What Is Contact Center Automation Framework That Includes AI?

Vaibhav Pant
January 13, 2025
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What Is Contact Center Automation Framework That Includes AI?
Virtual Agents

Top Contact Center Automation Use Cases to Improve Efficiency

Vaibhav Pant
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Blog
Top Contact Center Automation Use Cases to Improve Efficiency
Virtual Agents

Best Contact Center Automation Tools for Call Center Leaders

Vaibhav Pant
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Best Contact Center Automation Tools for Call Center Leaders
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How to Build a Customer Support Call Center Without Agents

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Convin improves customer conversations for contact centers.

You’ll never know unless you try.