$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Virtual Agents

Which of the Following AI Vendors Provide Support for Building Conversational Interfaces or Chatbots

Vaibhav Pant
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Convin Insight Revamped: Smarter, Holistic Tools for Better Customer Insights

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How to Evaluate Convin App Performance for Efficient Call Centers

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Which Mobile App for Home Services Needs is Ideal For You?

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Virtual Agents

Boost Your Digital Sales with Voice Bots: A Game Changer for E-Commerce

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Virtual Agents

How to Build a State-of-the-Art Conversational AI with Transfer Learning in BPOs

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How to Build a State-of-the-Art Conversational AI with Transfer Learning in BPOs
Virtual Agents

Solving the Outsourced Customer Service Crisis with Omnichannel Conversational AI Digital Worker

Vaibhav Pant
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Outsourcing Customer Service vs Conversational AI: What’s Better for Call Centers?

Vaibhav Pant
December 18, 2024
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Outsourcing Customer Service vs Conversational AI: What’s Better for Call Centers?
Virtual Agents

Top 11 SaaS Customer Service Conversational AI Tools for Call Centers

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Top 11 SaaS Customer Service Conversational AI Tools for Call Centers
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.