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Convin automatically shares call updates with entire team on Twist as per your requirement.
Convin integrates with Twist to give you all call updates in one place. You no longer have to search through your mailbox for important notifications and action items after every customer interaction. Convin sends you all call conversation updates straight to your twist channels.
How to enable Convin X Twist integration?
1. Log into the Convin dashboard.
2. Go to the ‘Settings’ section on the left panel.
3. Then go to ‘Integrations’ and look for ‘Twist’ under ‘Communications Integrations’
4. Click ‘Connect’ on Twist Integration.
5. You’ll now be redirected to the permissions page on the Twist dashboard. Click on ‘Confirm,’ and that’s about it.
You’re all set.
6. In case you want to disconnect the Integration. Go to the Integrations page and click ‘Disconnect.’
If you have trouble setting this up for your use case, please contact us at contact@convin.ai.
Convin will fetch all call recordings made via Zendesk & then transcribe, analyse them for you to use.
Convin automatically shares call updates with entire team on Twist as per your requirement.
Convin offers a native two way integration to update & fetch data from Freshworks. In just two clicks.
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.
