Convin automatically shares updates with entire team on Slack as per your requirement.

Connect Convin with 

Slack

With this integration, you no longer worry about important notifications getting buried in your mailbox. Convin directly sends these updates to you via Slack channels.

How to enable Convin X Slack integration?

  1. Log into the Convin dashboard.
  2. Go to the ‘Settings’ section on the left panel.
  3. Then go to ‘Integrations’ and look for ‘Communications Integrations

  1. Click on ‘Slack’. You’ll then be redirected to Slack and asked to choose your Slack workspace.
  2. Sign in to your Slack workspace
  3. Click ‘Allow to give Convin access to Slack’ on the permission request page.
  4. Once that is done, you’ll be redirected back to the Slack integration settings page.

That’s all on the Convin dashboard—one last step before you’re all set to get notifications.

  1. If you want to receive notifications on Slack, make sure you sign up with the same email address on Convin as well as Slack.
  2. Once the setup is ready, Convin will send all your call data, including stats, topics discussed, questions asked, action items, etc., directly to Slack. Check the example below.

  1. You will also receive call audit details every time a call audit takes place on the Convin dashboard based on your set audit parameters. Convin sends the parameters and the audit score directly to your inbox. Check the example below.

If you have any trouble setting this up for your use case, please contact us at contact@convin.ai.

More available integrations

Zendesk

Convin will fetch all call recordings made via Zendesk & then transcribe, analyse them for you to use.

Twist

Convin automatically shares call updates with entire team on Twist as per your requirement.

Freshworks

Convin offers a native two way integration to update & fetch data from Freshworks. In just two clicks.