Convin automatically shares call updates with entire team on Intercom as per your requirement.
Convin integrates with Intercom to give you all call updates in one place. You no longer have to search through your mailbox for important notifications and action items after every customer interaction. Convin sends you all call conversation updates straight to your Intercom channels.
How to enable Convin X Intercom integration?
1. Log into the Convin dashboard.
2. Go to the ‘Settings’ section on the left panel.
3. Then go to ‘Integrations’ and look for ‘Intercom’ under ‘Communications Integrations’
4. Click ‘Connect’ on Intercom Integration, and you’re all set.
5. In case you want to disconnect the Integration. Go to the Integrations page and click ‘Disconnect.’
If you have trouble setting this up for your use case, please contact us at contact@convin.ai.
New integrations are coming regularly to make sure the operations run smoothly. If you don't find the integration you're looking for, just drop a line. We'll make it happen.
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Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
