Close is a CRM with built-in communication tools that can track and assess all the conversations between the team members. It is a one-stop for all sales activities. It tracks action items, call details, member performance (using a number of metrics including the number of calls made, the duration, and the value of the calls), etc.
Close maintains transparency by providing full access of the sales process to the entire team. It also has features like build-in calling, two-way email syncing, and so much more.
Popular Use Cases:
Convin will fetch all call recordings made via Zendesk & then transcribe, analyse them for you to use.
Convin automatically shares call updates with entire team on Twist as per your requirement.
Convin offers a native two way integration to update & fetch data from Freshworks. In just two clicks.