Convin’s Conversation AI records and audits 100% of high-velocity sales calls based on custom parameters and highlights the calls that need special attention for manual auditing at a fair price.
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When assessing the two solutions by G2 reviewers, they found Convin.ai is easier to set up and administer. Reviewers also preferred doing business with Convin.ai overall.
Built for B2C/ High call volume
Customized automated auditing
Call prioritizing for manual review
Automated call scoring
Extensive reports pinpointing areas for improvement
Customer Intelligence (Enabling you to take strategic decisions basis VOC across sales, product & marketing)
Automated note-taking
Topics of Conversation
Action Items discussed
Automated feedback and reporting
In built coaching platform
Zero cost Custom Integration
15- Day Free Trial | No Credit Card Required
We are a startup. While we have overcome many of the same challenges startup founders face that find themselves in need of scalable conversational intelligence solutions, we recognize that each business is unique. That's why we take into account the various needs of each client and display them in our features and pricing structure.
Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.
Convin analyzes 100% of calls automatically based on custom parameters like soft skills, responses, etc., and even helps in prioritizing the calls that need special attention for manual review, no matter the call volume.
Coaching takes a fraction of the time being able to search for keywords and listen to certain areas and give feedback.
Convin helps you to transform sales data into intelligence by identifying the exact time to up-sell or cross-sell by analyzing 100% of sales calls. And it sends the data directly to your inbox while the deal is still on the table, so you don’t miss out on any opportunities.
Carestack improved their marketing video watch time by 60% by utlilizing the data from Convin’s Customer Intelligence.
We at Convin understand that you don’t like haggling with multiple agents, and that is why we have enabled self-service for you. You can easily sign up using your business email address and start gaining the benefits of Convin’s conversation intelligence. And did we tell you signing up on Convin is as easy as signing up on Spotify?And Spotify didn't pay us for mentioning them!
We ensure your data security and safety with our in-house transcription on the NLP engine and AWS hosting. All conversation data are recorded with SSL encryption and under GDPR compliance.
"Convin helps in providing instant feedback to team members, which in turn leads to improved efficiency in pitching and driving sales/operations. Also, the team is extremely cooperative, committed, and helpful to solve any unique use-cases that we face"
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See Convin in full throttle! 15-day Free trial. No credit card required. Results first, payment later.
Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
