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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Real-Time Suite

Boost Sales Performance with Real-Time Agent Assistance

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Demystifying Inbound Sales: What is Inbound Sales and Why It Matters

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How Custom Call Summarization Saves Hours of After Call Work?

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10 Effective Inbound Sales Call Scripts for Banks

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9 Best Real-Time Agent Assistance Tools for 2024

Madhuri Gourav
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9 Best Real-Time Agent Assistance Tools for 2024
Sales

Top 17 Sales Closing Techniques Every Real Estate Agent Should Know

Madhuri Gourav
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Contact Center

Master Email Handling and Tracking in Call Centers with 7 Tips

Rohan Raj Shrivastav
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Contact Center

Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers

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Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers
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