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Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

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Contact Center

SaaS vs. On-Premise Call Monitoring: Which Is Best for BFSI Call Centers?

Sara Bushra
April 11, 2025
Blog
SaaS vs. On-Premise Call Monitoring: Which Is Best for BFSI Call Centers?
Virtual Agents

How AI Voice Assistants Automate Plumbing Appointment Bookings

Sara Bushra
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Blog
How AI Voice Assistants Automate Plumbing Appointment Bookings
Virtual Agents

SaaS vs On Premise: AI Call Deployment Guide for Leaders

Sara Bushra
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Blog
SaaS vs On Premise: AI Call Deployment Guide for Leaders
Virtual Agents

How AI Voice Assistants Are Answering Calls for Electricians

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Blog
How AI Voice Assistants Are Answering Calls for Electricians
Virtual Agents

How AI Handles Customer Inquiries and Appointment Scheduling for Home Security Companies

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Blog
How AI Handles Customer Inquiries and Appointment Scheduling for Home Security Companies
Virtual Agents

How to Improve Customer Service Call Handling for Home Security Companies

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Blog
How to Improve Customer Service Call Handling for Home Security Companies
Virtual Agents

How AI Enhances Inbound Call Handling for Pest Control Businesses

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Contact Center

On-Premise Deployment vs Cloud: Why Banks Choose On-Premise

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Contact Center

How After Call Work in Call Center Steals Productive Agent Time

Sara Bushra
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How After Call Work in Call Center Steals Productive Agent Time
Virtual Agents

How Call Handling Services Help Pest Control Companies Manage More Calls

Sara Bushra
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Virtual Agents

How Automated Appointment Scheduling Can Eliminate No-Shows for Handyman Services

Sara Bushra
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How Automated Appointment Scheduling Can Eliminate No-Shows for Handyman Services
Virtual Agents

How to Automate Appointment Bookings for Handyman Services

Sara Bushra
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Blog
How to Automate Appointment Bookings for Handyman Services
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Convin improves customer conversations for contact centers.

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