$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

Clear all
Contact Center

How To Improve First Call Resolution Rate To At Least 75%?

Rimlee Patgiri
March 10, 2023
Blog
How To Improve First Call Resolution Rate To At Least 75%?
Contact Center

Beat Average Handle Time By 56 Seconds

Rimlee Patgiri
March 3, 2023
Blog
Beat Average Handle Time By 56 Seconds
Contact Center

How to evaluate a call script with Convin and improve call quality score to 85%?

Rimlee Patgiri
February 27, 2023
Blog
How to evaluate a call script with Convin and improve call quality score to 85%?
Contact Center

Discover Call Center Quality Assurance: Realize 5X Efficiency

Rimlee Patgiri
February 24, 2023
Blog
Discover Call Center Quality Assurance: Realize 5X Efficiency
Contact Center

Recession-proof Your Business In 2023 With Automated Call Center Processes

Ashish Santhalia
February 23, 2023
Blog
Recession-proof Your Business In 2023 With Automated Call Center Processes
Contact Center

Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack

Rimlee Patgiri
February 15, 2023
Blog
Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack
Contact Center

Convin Launches Mobile App: Your On-The-Go Call Center Software

Rimlee Patgiri
February 14, 2023
Blog
Convin Launches Mobile App: Your On-The-Go Call Center Software
Contact Center

Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software

Rimlee Patgiri
February 7, 2023
Blog
Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software
Contact Center

Call Center Quality Monitoring Scorecard in Convin

Rimlee Patgiri
January 23, 2023
Blog
Call Center Quality Monitoring Scorecard in Convin
Contact Center

How AI is Transforming Call Center Agent Performance?

Rimlee Patgiri
January 23, 2023
Blog
How AI is Transforming Call Center Agent Performance?
Contact Center

Hack Into Cost-Effectiveness Through Convin’s Call Center Process Automation

Rimlee Patgiri
January 23, 2023
Blog
Hack Into Cost-Effectiveness Through Convin’s Call Center Process Automation
Contact Center

Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers

Rimlee Patgiri
January 23, 2023
Blog
Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Convin improves customer conversations for contact centers.

You’ll never know unless you try.