$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Automated Call Center: The Ultimate Guide to Boost Conversion Rates

Rimlee Patgiri
April 4, 2023
Blog
Automated Call Center: The Ultimate Guide to Boost Conversion Rates
Contact Center

Transitioning from 2% to 100% Call Center Auditing

Labeeb Ajmal T
March 31, 2023
Blog
Transitioning from 2% to 100% Call Center Auditing
Contact Center

Identify And Beat Your Competitors Using Contact Center Technology

Rimlee Patgiri
March 29, 2023
Blog
Identify And Beat Your Competitors Using Contact Center Technology
Contact Center

Understanding Contact Center Reporting By Convin

Rimlee Patgiri
March 24, 2023
Blog
Understanding Contact Center Reporting By Convin
Contact Center

How Automated QA Ensures Call Center Cost Reduction?

Labeeb Ajmal T
March 21, 2023
Blog
How Automated QA Ensures Call Center Cost Reduction?
Product Update

Most-Awaited Wedding of 2023: ChatGPT X Convin

Abhishikha Chatterjee
March 20, 2023
Blog
Most-Awaited Wedding of 2023: ChatGPT X Convin
Contact Center

Minimize Human Dependency And Boost 3X Agent Efficiency With Automated Coaching

Rimlee Patgiri
March 17, 2023
Blog
Minimize Human Dependency And Boost 3X Agent Efficiency With Automated Coaching
Contact Center

MaximizeCar Dealership Business Profits By Reducing 60% of Agent Onboarding Time

Rimlee Patgiri
March 15, 2023
Blog
MaximizeCar Dealership Business Profits By Reducing 60% of Agent Onboarding Time
Contact Center

Crafting Premium Experiences to Customers in the Senior Living Industry

Labeeb Ajmal T
March 15, 2023
Blog
Crafting Premium Experiences to Customers in the Senior Living Industry
Contact Center

How to Evaluate Dental Service Leads On Call?

Labeeb Ajmal T
March 15, 2023
Blog
How to Evaluate Dental Service Leads On Call?
Contact Center

The Ultimate Guide: Best Contact Center Quality Assurance Software 2024

Rimlee Patgiri
March 14, 2023
Blog
The Ultimate Guide: Best Contact Center Quality Assurance Software 2024
Contact Center

Watch out for the Top 4 Omnichannel Contact Center Trends in 2024

Labeeb Ajmal T
March 13, 2023
Blog
Watch out for the Top 4 Omnichannel Contact Center Trends in 2024
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.