$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

Clear all
Contact Center

Mastering the Art of Customer Service in Fintech and Insurtech Industries

Abhishek Punyani
December 20, 2023
Blog
Mastering the Art of Customer Service in Fintech and Insurtech Industries
Contact Center

Interpret Customer Loyalty with NPS Score Ranges

Madhuri Gourav
December 20, 2023
Blog
Interpret Customer Loyalty with NPS Score Ranges
Contact Center

The Meaning of B2B Sales and How is it Different from B2C?

Madhuri Gourav
December 20, 2023
Blog
The Meaning of B2B Sales and How is it Different from B2C?
Contact Center

The Ultimate Guide to Customer Service Examples

Labeeb Ajmal T
December 20, 2023
Blog
The Ultimate Guide to Customer Service Examples
Contact Center

A Comprehensive Guide to Understanding the Net Promoter Score

Madhuri Gourav
December 18, 2023
Blog
A Comprehensive Guide to Understanding the Net Promoter Score
Contact Center

Efficient and Robust Call Recording Systems for Business

Madhuri Gourav
December 18, 2023
Blog
Efficient and Robust Call Recording Systems for Business
Contact Center

Conflict resolution strategies for customer service

Madhuri Gourav
December 16, 2023
Blog
Conflict resolution strategies for customer service
Contact Center

How does call center software work in a BPO?

Madhuri Gourav
December 16, 2023
Blog
How does call center software work in a BPO?
Contact Center

Top 7 Hard Skills for Customer Service in 2024

Labeeb Ajmal T
December 15, 2023
Blog
Top 7 Hard Skills for Customer Service in 2024
Contact Center

Mastering Empathy Statements: Apologizing Without Saying Sorry

Abhishek Punyani
December 15, 2023
Blog
Mastering Empathy Statements: Apologizing Without Saying Sorry
Contact Center

Call center script examples and best practices for customer support executives

Abhishek Punyani
December 15, 2023
Blog
Call center script examples and best practices for customer support executives
Contact Center

8 Powerful Ways To Reduce Dead Air

Labeeb Ajmal T
December 14, 2023
Blog
8 Powerful Ways To Reduce Dead Air
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Convin improves customer conversations for contact centers.

You’ll never know unless you try.