$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Enhancing Customer Experience with Omnichannel Strategies

Madhuri Gourav
December 26, 2023
Blog
Enhancing Customer Experience with Omnichannel Strategies
Contact Center

X-step successful quality assurance framework

Labeeb Ajmal T
December 26, 2023
Blog
X-step successful quality assurance framework
Contact Center

Unlocking Success: How NPS Score Can Supercharge Your Call Center's Performance?

Abhishek Punyani
December 25, 2023
Blog
Unlocking Success: How NPS Score Can Supercharge Your Call Center's Performance?
Contact Center

Mastering Sentiment Analysis: Unveiling the Power of NLP in Understanding Emotions

Abhishek Punyani
December 25, 2023
Blog
Mastering Sentiment Analysis: Unveiling the Power of NLP in Understanding Emotions
Contact Center

Sentiment Analysis: An Informed Understanding of Emotions

Madhuri Gourav
December 23, 2023
Blog
Sentiment Analysis: An Informed Understanding of Emotions
Contact Center

Analysis of Sentimental Customers For Enhanced Customer Experience

Madhuri Gourav
December 23, 2023
Blog
Analysis of Sentimental Customers For Enhanced Customer Experience
Contact Center

Demystifying Call Center Call Routing Software: How It Works and Why It Matters?

Abhishek Punyani
December 22, 2023
Blog
Demystifying Call Center Call Routing Software: How It Works and Why It Matters?
Contact Center

Cracking the Code of B2B Sales: Challenges, Strategies, and Success

Abhishek Punyani
December 22, 2023
Blog
Cracking the Code of B2B Sales: Challenges, Strategies, and Success
Contact Center

Everything You Need to Know About Customer Service Skills

Rimlee Patgiri
December 22, 2023
Blog
Everything You Need to Know About Customer Service Skills
Contact Center

Mastering the Art of Upselling and Cross-Selling in 2024

Abhishek Punyani
December 21, 2023
Blog
Mastering the Art of Upselling and Cross-Selling in 2024
Contact Center

Call Center Call Calibration: A Guide to Elevating Quality Assurance

Abhishek Punyani
December 21, 2023
Blog
Call Center Call Calibration: A Guide to Elevating Quality Assurance
Contact Center

Understanding First Response Time: The Key to Exceptional Customer Service in 2024

Abhishek Punyani
December 20, 2023
Blog
Understanding First Response Time: The Key to Exceptional Customer Service in 2024
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.