$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

5 Unheard Customer Service Examples in Fintech

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5 Unheard Customer Service Examples in Fintech
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What is a Sales Pipeline? Understanding Its Building and Management
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Best Customer Experience Guidelines for E-commerce
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Real-Estate Examples of Customer Experience in Action

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Explore The 7 Sales Pipeline Stages
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What’s Different About Work-from-Home Customer Service?
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Inside Sales vs. Outside Sales: Key Differences

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Inside Sales vs. Outside Sales: Key Differences
Contact Center

What Is Outside Sales: Understanding the Function

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What Is Outside Sales: Understanding the Function
Contact Center

Deliver Excellence with 7 Key Elements of Customer Service

Madhuri Gourav
January 25, 2024
Blog
Deliver Excellence with 7 Key Elements of Customer Service
Contact Center

3 Steps to Success: Customer Voice Analysis

Abhishek Punyani
January 24, 2024
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3 Steps to Success: Customer Voice Analysis
Contact Center

10 Ways to Conduct Customer Experience Analysis

Abhishek Punyani
January 24, 2024
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10 Ways to Conduct Customer Experience Analysis
Contact Center

Real Estate Call Center Giant Uncovers “Not Interested” Customers

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Real Estate Call Center Giant Uncovers “Not Interested” Customers
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Convin improves customer conversations for contact centers.

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