$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Consider These Top Sales Reporting Software Used in Call Centers

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Consider These Top Sales Reporting Software Used in Call Centers
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The Ultimate Guide to Sales Reports and its Automation
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10 Innovative Ways to Use Generative AI for Automated Customer Support in Contact Centers

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10 Innovative Ways to Use Generative AI for Automated Customer Support in Contact Centers
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Understanding Inbound Sales Reports: What Do They Entail?
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Exploring Human-AI Collaboration: Synergy Between Humans and Machines
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Essential Guide to Call Center Service Level Standards

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Essential Guide to Call Center Service Level Standards
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A Deep Dive into the Application of Call Center Quality Management with Generative AI

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A Deep Dive into the Application of Call Center Quality Management with Generative AI
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Save Big on Outsourcing: Essential Call Center Pricing Guide

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Save Big on Outsourcing: Essential Call Center Pricing Guide
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Lead the Pack with America's Top Call Center Outsourcing Companies

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Advantages and Disadvantages of Contact Center Outsourcing

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Advantages and Disadvantages of Contact Center Outsourcing
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Convin improves customer conversations for contact centers.

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