$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Uncover the Power of Phone Call Tracking for Explosive Business Growth

Madhuri Gourav
March 22, 2024
Blog
Uncover the Power of Phone Call Tracking for Explosive Business Growth
Contact Center

Step-by-Step Conflict Resolution Process to Navigate Disputes in Call Centers

Madhuri Gourav
March 21, 2024
Blog
Step-by-Step Conflict Resolution Process to Navigate Disputes in Call Centers
Contact Center

Mastering Customer Service Satisfaction Survey Analysis

Abhishek Punyani
March 21, 2024
Blog
Mastering Customer Service Satisfaction Survey Analysis
Contact Center

Revolutionize Your Sales Strategy with Expert Sales Data Analysis

Abhishek Punyani
March 21, 2024
Blog
Revolutionize Your Sales Strategy with Expert Sales Data Analysis
Contact Center

Maximizing Sensitive Data in Call Centers with Redaction Software

Rimlee Patgiri
March 20, 2024
Blog
Maximizing Sensitive Data in Call Centers with Redaction Software
Contact Center

Questions to Ask and Why in a Customer Service Questionnaire

Madhuri Gourav
March 20, 2024
Blog
Questions to Ask and Why in a Customer Service Questionnaire
Contact Center

17 CSAT Questions That Skyrocket Your Customer Satisfaction

Madhuri Gourav
March 20, 2024
Blog
17 CSAT Questions That Skyrocket Your Customer Satisfaction
Contact Center

Uncover the Importance of Call Center Business Continuity Plan

Madhuri Gourav
March 19, 2024
Blog
Uncover the Importance of Call Center Business Continuity Plan
Contact Center

Combat Agent Churn for Improved Contact Center Stability

Madhuri Gourav
March 19, 2024
Blog
Combat Agent Churn for Improved Contact Center Stability
Real-Time Suite

Agent Assist vs. Real-Time Guidance: Key Differences

Abhishek Punyani
March 15, 2024
Blog
Agent Assist vs. Real-Time Guidance: Key Differences
Contact Center

Crafting Your Contact Center Emergency Response Plan

Abhishek Punyani
March 15, 2024
Blog
Crafting Your Contact Center Emergency Response Plan
Contact Center

Understanding Sales Analysis Techniques and Lead Qualification

Madhuri Gourav
March 14, 2024
Blog
Understanding Sales Analysis Techniques and Lead Qualification
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Convin improves customer conversations for contact centers.

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