$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

What Is Customer Effort Score and How Does it Work?

Abhishek Punyani
April 8, 2024
Blog
What Is Customer Effort Score and How Does it Work?
Contact Center

Why Does Your Call Center Need a Call Tracking App?

Abhishek Punyani
April 8, 2024
Blog
Why Does Your Call Center Need a Call Tracking App?
Contact Center

What Exactly is Keyword Spotting in Speech Recognition Software?

Rimlee Patgiri
April 5, 2024
Blog
What Exactly is Keyword Spotting in Speech Recognition Software?
Contact Center

Mastering Online Reputation: A Guide for Agents

Abhishek Punyani
April 4, 2024
Blog
Mastering Online Reputation: A Guide for Agents
Contact Center

10 Essential Online Reputation Management Strategies for Small Businesses

Abhishek Punyani
April 4, 2024
Blog
10 Essential Online Reputation Management Strategies for Small Businesses
Contact Center

Top 10 Customer Service Automation Software to Streamline Your Operations in 2024

Madhuri Gourav
April 3, 2024
Blog
Top 10 Customer Service Automation Software to Streamline Your Operations in 2024
Contact Center

7 Interesting Strategies to Use Customer Experience Automation in 2024

Madhuri Gourav
April 3, 2024
Blog
7 Interesting Strategies to Use Customer Experience Automation in 2024
Real-Time Suite

Role of Real-Time Agent Assist in Overcoming BFSI Challenges

Madhuri Gourav
April 3, 2024
Blog
Role of Real-Time Agent Assist in Overcoming BFSI Challenges
Contact Center

Phone Call Tracking Software Explained: A Comprehensive Guide

Abhishek Punyani
April 2, 2024
Blog
Phone Call Tracking Software Explained: A Comprehensive Guide
Contact Center

Understanding Customer Experience Automation Tools

Abhishek Punyani
April 2, 2024
Blog
Understanding Customer Experience Automation Tools
Contact Center

Mastering Call Tracking Software: A Comprehensive Guide

Abhishek Punyani
April 1, 2024
Blog
Mastering Call Tracking Software: A Comprehensive Guide
Contact Center

Is Your Digital Reputation Ready for a Multi-Channel World?

Madhuri Gourav
April 1, 2024
Blog
Is Your Digital Reputation Ready for a Multi-Channel World?
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.