$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Lower Agent Turnover Cost with These 10 Effective Strategies

Madhuri Gourav
May 31, 2024
Blog
Lower Agent Turnover Cost with These 10 Effective Strategies
Contact Center

Top Call Center Metrics Optimization to Boost Performance and ROI

Rohan Raj Shrivastav
May 30, 2024
Blog
Top Call Center Metrics Optimization to Boost Performance and ROI
Contact Center

Boost Call Center Productivity: The Power of Authentic Recognition

Rohan Raj Shrivastav
May 30, 2024
Blog
Boost Call Center Productivity: The Power of Authentic Recognition
Contact Center

Winning Strategies for Successful Contact Center Leadership

Madhuri Gourav
May 29, 2024
Blog
Winning Strategies for Successful Contact Center Leadership
Contact Center

2024 E-commerce Customer Service Excellence: An Essential Guide

Rohan Raj Shrivastav
May 29, 2024
Blog
2024 E-commerce Customer Service Excellence: An Essential Guide
Contact Center

Top 10 Examples of Generative AI Transforming Banking Contact Centers

Madhuri Gourav
May 29, 2024
Blog
Top 10 Examples of Generative AI Transforming Banking Contact Centers
Contact Center

How Brand Sentiment Drives Customer Loyalty and Repeat Purchases

Madhuri Gourav
May 28, 2024
Blog
How Brand Sentiment Drives Customer Loyalty and Repeat Purchases
Contact Center

25 Effective Automotive Closing Techniques in Sales to Boost Your Dealership's Success

Rohan Raj Shrivastav
May 28, 2024
Blog
25 Effective Automotive Closing Techniques in Sales to Boost Your Dealership's Success
Real-Time Suite

Boost Sales Performance with Real-Time Agent Assistance

Rohan Raj Shrivastav
May 28, 2024
Blog
Boost Sales Performance with Real-Time Agent Assistance
Contact Center

Leading 10 Contact Center Automation Trends to Watch in 2024

Madhuri Gourav
May 28, 2024
Blog
Leading 10 Contact Center Automation Trends to Watch in 2024
Contact Center

How Custom Call Summarization Saves Hours of After Call Work?

Rimlee Patgiri
May 24, 2024
Blog
How Custom Call Summarization Saves Hours of After Call Work?
Contact Center

Demystifying Inbound Sales: What is Inbound Sales and Why It Matters

Rohan Raj Shrivastav
May 24, 2024
Blog
Demystifying Inbound Sales: What is Inbound Sales and Why It Matters
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.