$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

Discover our latest articles!

Clear all
Agent Assist

Training for Real-Time Agent Assist: Essential for Agents and Supervisors

Abhishek Punyani
April 29, 2024
10
min. read
Blog
Training for Real-Time Agent Assist: Essential for Agents and Supervisors
Agent Assist

Using Real-Time Agent Assist for Perfect First Calls

Rimlee Patgiri
April 26, 2024
6
min. read
Blog
Using Real-Time Agent Assist for Perfect First Calls
Agent Assist

Understanding Live Agent Support and how Supervisor Assist can Assist Agents

Madhuri Gourav
April 26, 2024
8
min. read
Blog
Understanding Live Agent Support and how Supervisor Assist can Assist Agents
Contact Center

Discover the Right Insurance Call Center Software to Improve Compliance

Madhuri Gourav
April 26, 2024
8
min. read
Blog
Discover the Right Insurance Call Center Software to Improve Compliance
Agent Assist

Enhancing Call Center Productivity with Live Agent Support

Abhishek Punyani
April 25, 2024
8
min. read
Blog
Enhancing Call Center Productivity with Live Agent Support
Contact Center

Real-Time Monitoring Benefits in Remote Insurance Call Center Jobs

Abhishek Punyani
April 25, 2024
9
min. read
Blog
Real-Time Monitoring Benefits in Remote Insurance Call Center Jobs
Agent Assist

Elevate Customer Support Experience: The Power of Live Agent Assist

Abhishek Punyani
April 24, 2024
13
min. read
Blog
Elevate Customer Support Experience: The Power of Live Agent Assist
Contact Center

Why Insurance Call Center Services Must Adopt Real-Time Monitoring Today?

Madhuri Gourav
April 24, 2024
7
min. read
Blog
Why Insurance Call Center Services Must Adopt Real-Time Monitoring Today?
Contact Center

The Critical Role of Brand Reputation in Securing Quality Real Estate Leads

Madhuri Gourav
April 23, 2024
8
min. read
Blog
The Critical Role of Brand Reputation in Securing Quality Real Estate Leads
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Convin improves customer conversations for contact centers.

You’ll never know unless you try.