$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Perfect the Art of Sales Pitch with Real-Time AI

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June 19, 2024
Blog
Perfect the Art of Sales Pitch with Real-Time AI
Real-Time Suite

Enhancing Sales Pitches with Real-Time Agent Coaching

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Enhancing Sales Pitches with Real-Time Agent Coaching
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10 High-Conversion Sales Pitch Examples to Boost Your Success

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10 High-Conversion Sales Pitch Examples to Boost Your Success
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Top 7 Effective Sales Pitch Strategies from Real Estate Experts

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Top 7 Effective Sales Pitch Strategies from Real Estate Experts
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Top 20 Voice Analytics Use Cases Revolutionizing Call Centers

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June 17, 2024
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Top 20 Voice Analytics Use Cases Revolutionizing Call Centers
Contact Center

Consumer Duty Outcomes Compliance: Best Practices for Call Centers

Rohan Raj Shrivastav
June 17, 2024
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Consumer Duty Outcomes Compliance: Best Practices for Call Centers
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The Definitive Guide to Call Center Agent Performance Dashboards

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Contact Center

Transform Your Call Center Business with Emotion Analytics

Rohan Raj Shrivastav
June 14, 2024
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Transform Your Call Center Business with Emotion Analytics
Contact Center

Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide

Rohan Raj Shrivastav
June 14, 2024
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Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide
Contact Center

Harness Real-time Speech Analytics for Superior Contact Center Performance

Rohan Raj Shrivastav
June 14, 2024
Blog
Harness Real-time Speech Analytics for Superior Contact Center Performance
Contact Center

The Role of a Call Center Team Lead: Responsibilities and Best Practices

Rohan Raj Shrivastav
June 14, 2024
Blog
The Role of a Call Center Team Lead: Responsibilities and Best Practices
Contact Center

How Smart Scripts and Real-Time Monitoring Lead the Way

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How Smart Scripts and Real-Time Monitoring Lead the Way
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.