$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Comparing SMB and Enterprise Call Center Software: Which Fits Your Business?

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10 Negotiation Skills Examples Every Successful Agent Needs

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How to Easily Get a Transcript from a Zoom Recording

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How to Create an Effective Sales Scorecard: Step-by-Step Guide with Templates and Examples

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Contact Center

Top Call Management Apps for Healthcare: Boosting Efficiency and Care Quality

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Mastering Sales Qualification: Essential Questions, Stages, and Frameworks

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Contact Center

Top Customer Insights Shaping Call Centers in 2024

Rohan Raj Shrivastav
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Conversation Intelligence

Evolving Customer Needs? Real-Time Speech Insights Deliver Growth

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Blog
Evolving Customer Needs? Real-Time Speech Insights Deliver Growth
Contact Center

Boosting Support Agent Efficiency with AI Call Center Solutions

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Boosting Support Agent Efficiency with AI Call Center Solutions
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.