$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Best Picks for Enterprise Contact Center Solutions in 2024

Madhuri Gourav
July 18, 2024
Blog
Best Picks for Enterprise Contact Center Solutions in 2024
Contact Center

What is Knowledge AI, and Why Do Contact Centers Need to Know About It?

Rohan Raj Shrivastav
July 18, 2024
Blog
What is Knowledge AI, and Why Do Contact Centers Need to Know About It?
Contact Center

How Emotional AI Intelligence Transforms Contact Center Performance

Rohan Raj Shrivastav
July 18, 2024
Blog
How Emotional AI Intelligence Transforms Contact Center Performance
Contact Center

The Critical Role of Escalation Departments in Enhancing Call Center Customer Service

Rohan Raj Shrivastav
July 16, 2024
Blog
The Critical Role of Escalation Departments in Enhancing Call Center Customer Service
Contact Center

The Power of Conversational AI and Why Modern Businesses Need It

Rohan Raj Shrivastav
July 16, 2024
Blog
The Power of Conversational AI and Why Modern Businesses Need It
Contact Center

25 Game-Changing Product Innovation Strategies for Call Centers

Rohan Raj Shrivastav
July 15, 2024
Blog
25 Game-Changing Product Innovation Strategies for Call Centers
Contact Center

Mastering PCI Compliance for Call Centers with Convin's Advanced Tools

Rohan Raj Shrivastav
July 15, 2024
Blog
Mastering PCI Compliance for Call Centers with Convin's Advanced Tools
Contact Center

How Natural Language Processing is Revolutionizing Call Centers

Rohan Raj Shrivastav
July 12, 2024
Blog
How Natural Language Processing is Revolutionizing Call Centers
Contact Center

The Symbiotic Relationship Between Brand and Customer Experience

Rohan Raj Shrivastav
July 12, 2024
Blog
The Symbiotic Relationship Between Brand and Customer Experience
Contact Center

The Impact of Generative AI on Call Center Experience

Rohan Raj Shrivastav
July 11, 2024
Blog
The Impact of Generative AI on Call Center Experience
Contact Center

How Machine Learning Analytics Transforms Customer Service in Contact Centers?

Rohan Raj Shrivastav
July 11, 2024
Blog
How Machine Learning Analytics Transforms Customer Service in Contact Centers?
Contact Center

Five Principles of Customer Service to Transform Airline Customer Service

Rohan Raj Shrivastav
July 10, 2024
Blog
Five Principles of Customer Service to Transform Airline Customer Service
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.