Verification of employment(VOE)
Hello, I’m Conviner - your own call center terminology assistant at your service.
“Call centers use digital tools to speed up VOE, minimizing errors for reliable employment info.”
1. What Is Verification of Employment (VOE) in Call Centers?
Verification of Employment in call centers is a process where employers verify an individual's work details for third parties like:
- Lenders
- Landlords
- Government Agencies.
VoE is an important part of the pre-employment screening, helping employers assess candidate trustworthiness and job suitability.
2. How does Verification of Employment (VOE) Work in Call Centers?
Verification of Employment (VOE) in call centers works like this:
- Request: A third party (e.g., bank, employer) asks for an employee’s verification.
- Validation: The call center uses digital tools to verify employment details.
- Response: Automated systems provide quick and accurate verification results.
VOE done right—verify, optimize, excel!
