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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

How Sales Coaching Boosted the Health of a Healthtech Giant?

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How Sales Coaching Boosted the Health of a Healthtech Giant?
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Exploring Possibilities of AI Replacing Agents with AI Technology Examples

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Exploring Possibilities of AI Replacing Agents with AI Technology Examples
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Top 10 Customer Service Call Center Solutions for Travel and Hospitality Markets

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Top 10 Customer Service Call Center Solutions for Travel and Hospitality Markets
Contact Center

Transformative Artificial Intelligence Examples with Real-world Applications

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Transformative Artificial Intelligence Examples with Real-world Applications
Contact Center

A Step-by-Step Manual on How to Build a Sales Pipeline

Madhuri Gourav
February 2, 2024
Blog
A Step-by-Step Manual on How to Build a Sales Pipeline
Contact Center

Sales Pipeline Report: A Guide to Success

Abhishek Punyani
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Sales Pipeline Report: A Guide to Success
Contact Center

10 Examples of Artificial Intelligence in 2024

Abhishek Punyani
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10 Examples of Artificial Intelligence in 2024
Contact Center

What is a Sales Pipeline? Understanding Its Building and Management

Madhuri Gourav
January 31, 2024
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What is a Sales Pipeline? Understanding Its Building and Management
Contact Center

5 Unheard Customer Service Examples in Fintech

Abhishek Punyani
January 31, 2024
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5 Unheard Customer Service Examples in Fintech
Contact Center

Real-Estate Examples of Customer Experience in Action

Madhuri Gourav
January 30, 2024
Blog
Real-Estate Examples of Customer Experience in Action
Contact Center

Best Customer Experience Guidelines for E-commerce

Madhuri Gourav
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Blog
Best Customer Experience Guidelines for E-commerce
Contact Center

What’s Different About Work-from-Home Customer Service?

Abhishek Punyani
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Blog
What’s Different About Work-from-Home Customer Service?
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