$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Effective Strategies for Managing Escalation Calls

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Effective Strategies for Managing Escalation Calls
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Deciphering the Distinction: Voice Analytics vs. Speech Analytics

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Deciphering the Distinction: Voice Analytics vs. Speech Analytics
Contact Center

Common Mistakes to Avoid When Creating A Call Monitoring Form

Rimlee Patgiri
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Common Mistakes to Avoid When Creating A Call Monitoring Form
Contact Center

Transforming Customer Service with Hosted Contact Center Solutions

Madhuri Gourav
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Transforming Customer Service with Hosted Contact Center Solutions
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Ensure Security: Customer Verification in Call Centers

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Ensure Security: Customer Verification in Call Centers
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Convin improves customer conversations for contact centers.

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