$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Does Your Call Center Employ Real-Time Monitoring For Consumer Protection?

Madhuri Gourav
May 8, 2024
Blog
Does Your Call Center Employ Real-Time Monitoring For Consumer Protection?
Contact Center

10 Reasons Why Real Time Coaching is a Turning Point for Call Centers

Madhuri Gourav
May 7, 2024
Blog
10 Reasons Why Real Time Coaching is a Turning Point for Call Centers
Contact Center

Understanding Customer Service Journey and Journey Analytics

Abhishek Punyani
May 7, 2024
Blog
Understanding Customer Service Journey and Journey Analytics
Contact Center

Tailored Voice of Customer Insights for Business

Abhishek Punyani
May 6, 2024
Blog
Tailored Voice of Customer Insights for Business
Contact Center

Understanding Customer Journey Analytics: A Guide

Abhishek Punyani
May 6, 2024
Blog
Understanding Customer Journey Analytics: A Guide
Contact Center

Real-time Monitoring Solutions for Regulatory Compliance Challenges in Financial Contact Centers

Madhuri Gourav
May 3, 2024
Blog
Real-time Monitoring Solutions for Regulatory Compliance Challenges in Financial Contact Centers
Real-Time Suite

Streamlining Escalations in Fintech with Effective AI Agent Guidance

Madhuri Gourav
May 3, 2024
Blog
Streamlining Escalations in Fintech with Effective AI Agent Guidance
Contact Center

25 Best Customer Intelligence Platforms for Call Center Support in 2024

Abhishek Punyani
May 3, 2024
Blog
25 Best Customer Intelligence Platforms for Call Center Support in 2024
Real-Time Suite

Building Brand Reputation in BFSI: How Convin's Agent Assist Delivers Results?

Madhuri Gourav
May 2, 2024
Blog
Building Brand Reputation in BFSI: How Convin's Agent Assist Delivers Results?
Real-Time Suite

Revamp BPO Contact Centers with Agent Assistance

Madhuri Gourav
May 2, 2024
Blog
Revamp BPO Contact Centers with Agent Assistance
Real-Time Suite

How Agents Achieve KPIs and Revenue Goals with Live Agent Assist?

Abhishek Punyani
May 2, 2024
Blog
How Agents Achieve KPIs and Revenue Goals with Live Agent Assist?
Real-Time Suite

The Ability of Agent Assist Contact Center In Shaping the Future of Proactive QA

Madhuri Gourav
April 30, 2024
Blog
The Ability of Agent Assist Contact Center In Shaping the Future of Proactive QA
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.