$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image

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Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image
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What is Voice of Customer Analytics in the BFSI Sector [With Examples]

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Real-Time Suite

What Sets Live Agent Chat Software Apart from Live Agent Assist?

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Live Chat Agents: Why Your Website Can't Afford to Skip Them!

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Live Chat Agents: Why Your Website Can't Afford to Skip Them!
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The Career Growth Guide: How to Become Live Chat Agent

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The Career Growth Guide: How to Become Live Chat Agent
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Become a Live Chat Agent from Home With AI Technology & Coaching

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How Voice of the Customer Analytics Enhance Customer Journey Orchestration?

Abhishek Punyani
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Blog
How Voice of the Customer Analytics Enhance Customer Journey Orchestration?
Contact Center

Key Strategies for Work from Home Live Chat Agents to Overcome Common Challenges

Madhuri Gourav
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Contact Center

Top Sentiment Analysis Tools to Watch in 2024 And Further

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May 9, 2024
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Top Sentiment Analysis Tools to Watch in 2024 And Further
Contact Center

Voice of Customer Analysis Trends 2024

Abhishek Punyani
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Blog
Voice of Customer Analysis Trends 2024
Contact Center

The Ultimate Guide on How To Become A Live Chat Agent in 2024

Madhuri Gourav
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The Ultimate Guide on How To Become A Live Chat Agent in 2024
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Streamline Call Center Workflows and Boost Efficiency With AI

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Streamline Call Center Workflows and Boost Efficiency With AI
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.