$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide

Rohan Raj Shrivastav
June 14, 2024
Blog
Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide
Contact Center

Harness Real-time Speech Analytics for Superior Contact Center Performance

Rohan Raj Shrivastav
June 14, 2024
Blog
Harness Real-time Speech Analytics for Superior Contact Center Performance
Contact Center

The Role of a Call Center Team Lead: Responsibilities and Best Practices

Rohan Raj Shrivastav
June 14, 2024
Blog
The Role of a Call Center Team Lead: Responsibilities and Best Practices
Contact Center

How Smart Scripts and Real-Time Monitoring Lead the Way

Madhuri Gourav
June 12, 2024
Blog
How Smart Scripts and Real-Time Monitoring Lead the Way
Contact Center

Transforming AI in Financial Services and Big Data

Rohan Raj Shrivastav
June 12, 2024
Blog
Transforming AI in Financial Services and Big Data
Contact Center

Generative AI Customer Service for Enhanced Efficacy in Healthcare

Madhuri Gourav
June 12, 2024
Blog
Generative AI Customer Service for Enhanced Efficacy in Healthcare
Contact Center

Elevate Sales Agent Morale: 6 Proven Strategies

Rohan Raj Shrivastav
June 11, 2024
Blog
Elevate Sales Agent Morale: 6 Proven Strategies
Contact Center

Customer Value Explained: Key Definitions and Practical Examples

Rohan Raj Shrivastav
June 11, 2024
Blog
Customer Value Explained: Key Definitions and Practical Examples
Contact Center

Generative AI in Finance: Best Practices for Industry Leaders

Rohan Raj Shrivastav
June 10, 2024
Blog
Generative AI in Finance: Best Practices for Industry Leaders
Contact Center

How Will AI Redefine Workforce Management in Call Centers?

Madhuri Gourav
June 10, 2024
Blog
How Will AI Redefine Workforce Management in Call Centers?
Contact Center

Top 50 Untapped Debt Recovery Techniques [+1 Bonus Tip Inside]

Rimlee Patgiri
June 7, 2024
Blog
Top 50 Untapped Debt Recovery Techniques [+1 Bonus Tip Inside]
Contact Center

Maximize Call Center Efficiency through Strategic Agent Empowerment

Rohan Raj Shrivastav
June 7, 2024
Blog
Maximize Call Center Efficiency through Strategic Agent Empowerment
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Convin improves customer conversations for contact centers.

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