$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Top 10 Call Center Best Practices to Boost Patient Satisfaction Using AI-Powered Tools

Rohan Raj Shrivastav
July 10, 2024
Blog
Top 10 Call Center Best Practices to Boost Patient Satisfaction Using AI-Powered Tools
Contact Center

Top 10 Essential Call Center Software Integrations for 2024

Rohan Raj Shrivastav
July 9, 2024
Blog
Top 10 Essential Call Center Software Integrations for 2024
Contact Center

Unlocking the Secrets of Modern Call Center Architecture

Rohan Raj Shrivastav
July 9, 2024
Blog
Unlocking the Secrets of Modern Call Center Architecture
Sales

How to Use LinkedIn Sales Navigator to Boost Inbound Call Center Sales

Rohan Raj Shrivastav
July 8, 2024
Blog
How to Use LinkedIn Sales Navigator to Boost Inbound Call Center Sales
Contact Center

30 Inspiring Examples of Responsible AI in Action

Madhuri Gourav
July 8, 2024
Blog
30 Inspiring Examples of Responsible AI in Action
Real-Time Suite

7 Reasons to Choose Convin for Real-Time AI Monitoring in Your Call Center

Madhuri Gourav
July 5, 2024
Blog
7 Reasons to Choose Convin for Real-Time AI Monitoring in Your Call Center
Contact Center

Effortless Call Center Optimization in 10 Easy Steps + 1 AI Secret

Madhuri Gourav
July 5, 2024
Blog
Effortless Call Center Optimization in 10 Easy Steps + 1 AI Secret
Sales

How Sales Operations Accelerate and Streamline Selling Processes

Rohan Raj Shrivastav
July 5, 2024
Blog
How Sales Operations Accelerate and Streamline Selling Processes
Sales

Sales Simplified: Mastering the Different Types of Sales Strategies

Rohan Raj Shrivastav
July 5, 2024
Blog
Sales Simplified: Mastering the Different Types of Sales Strategies
Sales

10 Effective Strategies to Master Inbound Sales Calls

Rohan Raj Shrivastav
July 4, 2024
Blog
10 Effective Strategies to Master Inbound Sales Calls
Contact Center

Revolutionizing Enterprise Customer Experience with Generative AI

Rohan Raj Shrivastav
July 4, 2024
Blog
Revolutionizing Enterprise Customer Experience with Generative AI
Contact Center

How to Include Conflict Resolution in Customer Service Settings

Madhuri Gourav
July 3, 2024
Blog
How to Include Conflict Resolution in Customer Service Settings
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.