$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices

Rohan Raj Shrivastav
July 25, 2024
Blog
How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices
Contact Center

How Voice Call Centers Efficiently Record and Analyze Calls

Rohan Raj Shrivastav
July 24, 2024
Blog
How Voice Call Centers Efficiently Record and Analyze Calls
Contact Center

Free Online Call Recording Solutions for Your Call Center

Rohan Raj Shrivastav
July 24, 2024
Blog
Free Online Call Recording Solutions for Your Call Center
Contact Center

What is a Data Governance Framework? A Comprehensive Guide for Call Centers

Rohan Raj Shrivastav
July 23, 2024
Blog
What is a Data Governance Framework? A Comprehensive Guide for Call Centers
Contact Center

Transforming Customer Experience in BFSI Call Centers with Advanced Solutions

Rohan Raj Shrivastav
July 23, 2024
Blog
Transforming Customer Experience in BFSI Call Centers with Advanced Solutions
Contact Center

Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights

Rohan Raj Shrivastav
July 22, 2024
Blog
Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights
Contact Center

The Mechanics and Impact of Emotional AI in Modern Technology

Rohan Raj Shrivastav
July 22, 2024
Blog
The Mechanics and Impact of Emotional AI in Modern Technology
Contact Center

How a Large Language Model Transforms Knowledge, Feedback, and Chat Functions

Madhuri Gourav
July 19, 2024
Blog
How a Large Language Model Transforms Knowledge, Feedback, and Chat Functions
Contact Center

Gen AI Customer Intelligence: A Savior for BFSI Enterprise Call Centers

Abhishikha Chatterjee
July 19, 2024
Blog
Gen AI Customer Intelligence: A Savior for BFSI Enterprise Call Centers
Contact Center

Manual Call Summarization Vs. AI Automatic Summarization: Which is cost-effective?

Abhishikha Chatterjee
July 19, 2024
Blog
Manual Call Summarization Vs. AI Automatic Summarization: Which is cost-effective?
Contact Center

Enhancing Contact Center Experience with Emotional AI Intelligence

Rohan Raj Shrivastav
July 19, 2024
Blog
Enhancing Contact Center Experience with Emotional AI Intelligence
Contact Center

Why Interactive Voice Response Systems Are Crucial for Modern Call Centers

Rohan Raj Shrivastav
July 19, 2024
Blog
Why Interactive Voice Response Systems Are Crucial for Modern Call Centers
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Convin improves customer conversations for contact centers.

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