$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

NLP to Generative AI: The Ultimate Customer Support Upgrade

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Blog
NLP to Generative AI: The Ultimate Customer Support Upgrade
Call Monitoring Software

Track and Access Phone Call Transcripts Without Switching Apps

Shivam Dubey
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Track and Access Phone Call Transcripts Without Switching Apps
Contact Center

Maximize Coaching Time with Automated WhatsApp Notifications for Agents

Shivam Dubey
November 29, 2024
Blog
Maximize Coaching Time with Automated WhatsApp Notifications for Agents
Virtual Agents

Voicebot vs. IVR Transforming Customer Service in Call Centers

Vaibhav Pant
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Blog
Voicebot vs. IVR Transforming Customer Service in Call Centers
Virtual Agents

How to Build a Customer Service Team That is Available 247

Vaibhav Pant
November 29, 2024
Blog
How to Build a Customer Service Team That is Available 247
Virtual Agents

How to Build a Conversational AI Call Center: A Step-by-Step Guide

Vaibhav Pant
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Blog
How to Build a Conversational AI Call Center: A Step-by-Step Guide
Virtual Agents

What Are Intelligent Virtual Agents Definition, Benefits, and Use Cases

Vaibhav Pant
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Blog
What Are Intelligent Virtual Agents Definition, Benefits, and Use Cases
Virtual Agents

How to Boost Construction Site Visit Footfall

Vaibhav Pant
November 29, 2024
Blog
How to Boost Construction Site Visit Footfall
AI Insights

What Is AI Sales Assistant Software A Game-Changer for Call Centers

Shivam Dubey
November 29, 2024
Blog
What Is AI Sales Assistant Software A Game-Changer for Call Centers
Virtual Agents

What Does a Pre-Sales Executive Do

Vaibhav Pant
November 28, 2024
Blog
What Does a Pre-Sales Executive Do
Virtual Agents

Pre-Sales Executive Job Description and AI Integration

Vaibhav Pant
November 28, 2024
Blog
Pre-Sales Executive Job Description and AI Integration
Virtual Agents

How AI Agents Simplify Multichannel Communication

Vaibhav Pant
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Blog
How AI Agents Simplify Multichannel Communication
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.