Problem
60% of sales time is wasted on unqualified leads in fast-paced markets
Meet Convin's AI Agents
Deploy one or all to accelerate your revenue goals
Tackle Key Business Challenges
Lead Qualification
Solution
Convin’s AI Call Automation Agent qualifies leads at scale — efficiently and without draining rep bandwidth. And, the Conversation Intelligence Agent identifies high-potential opportunities, allowing sales teams to prioritize deals that close.
Impact
Automate up to 60% of the lead qualification process
Sales Conversion
Problem
80% of deals require 5+ follow-ups, but reps often stop after 1-2 amid high quotas.
Solution
Convin’s AI Call Automation Agent scales personalized follow-ups automatically, keeping pipelines warm. Conversation Intelligence Agent uncovers effective follow-up tactics from top performers, enabling teams to shorten cycles and win more.
Impact
Reduce sales cycles by 50% with automated persistence.
Sales follow-ups
Problem
60%+ of US support teams face high call volumes, increasing wait times and revenue loss.
Solution
Convin’s AI Call Automation Agent handles routine, high-volume queries instantly, 24/7, with human-like precision. The Real-Time Coaching Agent accelerates complex escalations with live guidance, ensuring seamless resolution in competitive markets.
Impact
Automate up to 60% of repetitive calls, freeing teams to focus on high-value customer interactions and boosting revenue retention.
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Lead Qualification
Problem
60% of sales time is wasted on unqualified leads in fast-paced markets
Solution
Convin’s AI Call Automation Agent qualifies leads at scale — efficiently and without draining rep bandwidth. And, the Conversation Intelligence Agent identifies high-potential opportunities, allowing sales teams to prioritize deals that close.
Impact
Automate up to 60% of the lead qualification process
Sales Conversion
Problem
58% of buyers report reps lack a deep understanding of their needs in competitive US markets
Solution
Convin’s AI Call Automation Agent manages initial outreach and hands off qualified leads seamlessly. The Real-Time Coaching Agent provides live prompts, objection handling, and best practices. Conversation Intelligence Agent reveals winning patterns to replicate success and boost close rates.
Impact
Drive 21% higher sales conversions through data-backed strategies.
Sales follow-ups
Problem
80% of deals require 5+ follow-ups, but reps often stop after 1-2 amid high quotas.
Solution
Convin’s AI Call Automation Agent scales personalized follow-ups automatically, keeping pipelines warm. Conversation Intelligence Agent uncovers effective follow-up tactics from top performers, enabling teams to shorten cycles and win more.
Impact
Reduce sales cycles by 50% with automated persistence.
High-Volume Call Handling
Problem
60%+ of US support teams face high call volumes, increasing wait times and revenue loss.
Solution
Convin’s AI Call Automation Agent handles routine, high-volume queries instantly, 24/7, with human-like precision. The Real-Time Coaching Agent accelerates complex escalations with live guidance, ensuring seamless resolution in competitive markets.
Impact
Automate up to 60% of repetitive calls, freeing teams to focus on high-value customer interactions and boosting revenue retention.
FCR + AHT
Problem
50% of US support calls face escalations, cutting FCR, raising AHT, and hurting satisfaction.
Solution
Convin’s Real-Time Coaching Agent slashes hold times and boosts FCR with instant, data-driven prompts for agents. The Revenue Intelligence Agent analyzes interactions to identify gaps, enabling targeted training for consistent performance.
Impact
Increase FCR by 35% and reduce AHT by 56 seconds, driving higher customer satisfaction and lower operational costs.
Repetitive query handling
Problem
40% of US support calls are repetitive, slowing agents and response times.
Solution
Convin’s AI Call Automation Agent resolves basic queries instantly, seamlessly transferring complex issues to human agents. This optimizes workflows and ensures teams focus on revenue-generating conversations.
Impact
Reduce agent workload by 40%
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After-hours support
Problem
70% of customer issues go unresolved outside business hours, risking churn in always-on US markets.
Solution
Convin’s AI Call Automation Agent provides 24/7 support, resolving queries instantly and ensuring no customer is left waiting, even after hours.
Impact
Boost CSAT by 30% and recover up to 20% of missed queries, enhancing loyalty and revenue retention.
Payment reminders
Problem
40%+ of payment delays stem from inconsistent follow-ups, risking revenue.
Solution
Convin’s AI Call Automation Agent streamlines customer check-ins, prioritizing high-value cases for human agents to close.
Impact
Boost promise-to-pay rates by 50%, speeding up revenue recovery.
Payment Collection
Problem
35%+ of payments lag due to untimely follow-ups, hurting cash flow.
Solution
Convin’s AI Call Automation Agent ensures timely, automated payment collection calls.
Impact
Increase collection rates by 17%, enhancing revenue efficiency.
Compliance
Problem
30% of debt collection calls risk non-compliance, inviting penalties.
Solution
Convin’s Real-Time Coaching Agent guides agents to meet compliance standards live, while the Revenue Intelligence Agent flags issues post-call.
Impact
Achieve 100% compliance monitoring, protecting revenue and reputation.
What Sets Convin AI Agents Apart?
Advanced AI Integration
Seamlessly connects with your CRM and tools for unified revenue workflows.
Robust Security & Compliance
HIPAA, GDPR, and SOC 2 compliant with end-to-end encryption, ensuring data privacy and regulatory adherence for US enterprises.
Scalable Deployment Options
Flexible choices: on-prem, your cloud, or Convin's secure cloud—designed for control, scalability, and rapid ROI.
Proprietary AI Models
In-house models deliver full data ownership, precision insights, and compliance without third-party risks.
21%
Boost in
Revenue
Revenue
27%
Rise in Customer Satisfaction
100%
Interaction Monitoring
17%
Higher Collection Efficiency
56 Sec
Reduced Average Handle Time
60%
Faster Ramp-Up for Teams
Customer Testimonials
“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"Convin.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."
Preeti Singh
Quality Assurance Lead
Mohit Sidhwani
Head of Customer Experience
“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"Convin.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."
Mohit Sidhwani
Head of Customer Experience
Recognized. Awarded. Proven.
4.7/5
19th
Best Software Company in India
14th
LinkedIn Top Startup 2024
Seamless Integrations with Your Revenue Stack
Convin connects effortlessly with Salesforce, HubSpot, Zoom, and more to optimize revenue operations.
Accelerate Revenue with Convin’s AI Platform
Book a Demo
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