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Built for B2C Businesses
An AI Agent Platform for Customer Conversations
Automate calls, coach reps in real-time, and extract actionable insights from every interaction to drive revenue growth, cut operational costs, and elevate customer satisfaction.
60% of sales time is wasted on unqualified leads in fast-paced markets
Solution
Convin’s AI Call Automation Agent qualifies leads at scale — efficiently and without draining rep bandwidth. And, the Conversation Intelligence Agent identifies high-potential opportunities, allowing sales teams to prioritize deals that close.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of the lead qualification process
80% of deals require 5+ follow-ups, but reps often stop after 1-2 amid high quotas.
Solution
Convin’s AI Call Automation Agent scales personalized follow-ups automatically, keeping pipelines warm. Conversation Intelligence Agent uncovers effective follow-up tactics from top performers, enabling teams to shorten cycles and win more.
Automate up to 60% of your lead qualification process.
Impact
Reduce sales cycles by 50% with automated persistence.
60%+ of US support teams face high call volumes, increasing wait times and revenue loss.
Solution
Convin’s AI Call Automation Agent handles routine, high-volume queries instantly, 24/7, with human-like precision. The Real-Time Coaching Agent accelerates complex escalations with live guidance, ensuring seamless resolution in competitive markets.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of repetitive calls, freeing teams to focus on high-value customer interactions and boosting revenue retention.
60%+ of US support teams face high call volumes, increasing wait times and revenue loss.
Solution
Convin’s AI Call Automation Agent handles routine, high-volume queries instantly, 24/7, with human-like precision. The Real-Time Coaching Agent accelerates complex escalations with live guidance, ensuring seamless resolution in competitive markets.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of repetitive calls, freeing teams to focus on high-value customer interactions and boosting revenue retention.
FCR + AHT
Problem
50% of US support calls face escalations, cutting FCR, raising AHT, and hurting satisfaction.
Solution
Convin’s Real-Time Coaching Agent slashes hold times and boosts FCR with instant, data-driven prompts for agents. The Revenue Intelligence Agent analyzes interactions to identify gaps, enabling targeted training for consistent performance.
Automate up to 60% of your lead qualification process.
Impact
Increase FCR by 35% and reduce AHT by 56 seconds, driving higher customer satisfaction and lower operational costs.
Repetitive query handling
Problem
40% of US support calls are repetitive, slowing agents and response times.
Solution
Convin’s AI Call Automation Agent resolves basic queries instantly, seamlessly transferring complex issues to human agents. This optimizes workflows and ensures teams focus on revenue-generating conversations.
Automate up to 60% of your lead qualification process.
Impact
Reduce agent workload by 40%
After-hours support
Problem
70% of customer issues go unresolved outside business hours, risking churn in always-on US markets.
Solution
Convin’s AI Call Automation Agent provides 24/7 support, resolving queries instantly and ensuring no customer is left waiting, even after hours.
Automate up to 60% of your lead qualification process.
Impact
Boost CSAT by 30% and recover up to 20% of missed queries, enhancing loyalty and revenue retention.
60% of sales time is wasted on unqualified leads in fast-paced markets
Solution
Convin’s AI Call Automation Agent qualifies leads at scale — efficiently and without draining rep bandwidth. And, the Conversation Intelligence Agent identifies high-potential opportunities, allowing sales teams to prioritize deals that close.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of the lead qualification process
58% of buyers report reps lack a deep understanding of their needs in competitive US markets
Solution
Convin’s AI Call Automation Agent manages initial outreach and hands off qualified leads seamlessly. The Real-Time Coaching Agent provides live prompts, objection handling, and best practices. Conversation Intelligence Agent reveals winning patterns to replicate success and boost close rates.
Automate up to 60% of your lead qualification process.
Impact
Drive 21% higher sales conversions through data-backed strategies.
80% of deals require 5+ follow-ups, but reps often stop after 1-2 amid high quotas.
Solution
Convin’s AI Call Automation Agent scales personalized follow-ups automatically, keeping pipelines warm. Conversation Intelligence Agent uncovers effective follow-up tactics from top performers, enabling teams to shorten cycles and win more.
Automate up to 60% of your lead qualification process.
Impact
Reduce sales cycles by 50% with automated persistence.
60%+ of US support teams face high call volumes, increasing wait times and revenue loss.
Solution
Convin’s AI Call Automation Agent handles routine, high-volume queries instantly, 24/7, with human-like precision. The Real-Time Coaching Agent accelerates complex escalations with live guidance, ensuring seamless resolution in competitive markets.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of repetitive calls, freeing teams to focus on high-value customer interactions and boosting revenue retention.
FCR + AHT
Problem
50% of US support calls face escalations, cutting FCR, raising AHT, and hurting satisfaction.
Solution
Convin’s Real-Time Coaching Agent slashes hold times and boosts FCR with instant, data-driven prompts for agents. The Revenue Intelligence Agent analyzes interactions to identify gaps, enabling targeted training for consistent performance.
Automate up to 60% of your lead qualification process.
Impact
Increase FCR by 35% and reduce AHT by 56 seconds, driving higher customer satisfaction and lower operational costs.
Repetitive query handling
Problem
40% of US support calls are repetitive, slowing agents and response times.
Solution
Convin’s AI Call Automation Agent resolves basic queries instantly, seamlessly transferring complex issues to human agents. This optimizes workflows and ensures teams focus on revenue-generating conversations.
Automate up to 60% of your lead qualification process.
Impact
Reduce agent workload by 40%
After-hours support
Problem
70% of customer issues go unresolved outside business hours, risking churn in always-on US markets.
Solution
Convin’s AI Call Automation Agent provides 24/7 support, resolving queries instantly and ensuring no customer is left waiting, even after hours.
Automate up to 60% of your lead qualification process.
Impact
Boost CSAT by 30% and recover up to 20% of missed queries, enhancing loyalty and revenue retention.
Payment reminders
Problem
40%+ of payment delays stem from inconsistent follow-ups, risking revenue.
Solution
Convin’s AI Call Automation Agent streamlines customer check-ins, prioritizing high-value cases for human agents to close.
Impact
Boost promise-to-pay rates by 50%, speeding up revenue recovery.
Automate up to 60% of your lead qualification process.
Payment Collection
Problem
35%+ of payments lag due to untimely follow-ups, hurting cash flow.
Convin has given us an automated way to record sales conversations, revisit them, coach effectively, and extract insights with AI. This solved inconsistencies in coaching and helped us zoom in on specific skills to improve team performance.
Convin has been instrumental in automatically scoring our call conversations for our inbound call center, allowing us to provide more consistent and insightful feedback to our agents. It has helped us quickly identify coaching opportunities, spot emerging trends and agent pitfalls with missed scripting phrases, as well as provide additional valuable KPI insights for qualitative scoring. Something that used to take a team additional hours of input can now be done in a fraction of the time within one platform.
Rachael
Director, Customer Success
Convin has given us an automated way to record sales conversations, revisit them, coach effectively, and extract insights with AI. This solved inconsistencies in coaching and helped us zoom in on specific skills to improve team performance.
Convin has been instrumental in automatically scoring our call conversations for our inbound call center, allowing us to provide more consistent and insightful feedback to our agents. It has helped us quickly identify coaching opportunities, spot emerging trends and agent pitfalls with missed scripting phrases, as well as provide additional valuable KPI insights for qualitative scoring. Something that used to take a team additional hours of input can now be done in a fraction of the time within one platform.
Rachael
Director, Customer Success
Recognized. Awarded. Proven.
4.7/5
19th
Best Software Company in India
14th
LinkedIn Top Startup 2024
Seamless Integrations with Your Revenue Stack
Convin connects effortlessly with Salesforce, HubSpot, Zoom, and more to optimize revenue operations.