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Resource Center

Latest insights, tips and tricks for winning revenue teams.

Contact Center

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Team Convin

August 18, 2022

A call monitoring software helps provide a unique customer experience. The question then is what software to choose that will meet all your requirements.

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Guides

Why Should the Healthcare Industry Exclusively Focus on Call Center Management?

As the post-pandemic world welcomes us, healthcare call centers have a lot to work on for a great patient experience and call center management

Team Convin

January 18, 2022

Guides

Build an Army of Performing Agents With Automated Quality Assurance.

Assessing the ROI for your contact center was never easy. Automated QA technology is one of the most powerful tools to help improve agent attrition, increase sales, and reduce customer churn. Learn how quality assurance can track, manage, and improve your agent efficiency while maximizing profitability.

Team Convin

January 18, 2022

Contact Center

Struggling With Customer Experience Management? Maybe It’s The DEAD Air.

Team Convin

August 26, 2022

Dead air puts customer experience management at risk. However, it can be mitigated with technical tools and automated agent coaching.

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Contact Center

Significance of Call Center Management for Remote Agents Explained!!!

Team Convin

August 26, 2022

Remote working has become a favorable option for employees globally. But are call centers ready to finally accept the new normal?

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Contact Center

Think Audit is Scary? Your Call Center Software Needs it More than You Think

Team Convin

August 26, 2022

Call center software audit is essential to know your business strengths and areas that need improvement.

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Contact Center

Struggling with Call Center Management? Here’s How You Can Emerge a Winner.

Team Convin

August 18, 2022

Call center management, when done properly, helps you achieve both long-term as well as short-term goals. Know why it is essential for your firm

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Contact Center

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Team Convin

August 18, 2022

A call monitoring software helps provide a unique customer experience. The question then is what software to choose that will meet all your requirements.



Contact Center

Evolution Reloaded- How Call Center Software Would Bring A Significant Change Post 2022

Team Convin

August 18, 2022

Call center software is changing how customers perceive a call center. With its help, you can better tap into leads and also improve employee satisfaction

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+91 7011464590, +91 8802881329

Want to leverage video to increase sales in 2022?

Resource Center

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Why Should the Healthcare Industry Exclusively Focus on Call Center Management?

Build an Army of Performing Agents With Automated Quality Assurance.

Recent Articles

Struggling With Customer Experience Management? Maybe It’s The DEAD Air.

Significance of Call Center Management for Remote Agents Explained!!!

Think Audit is Scary? Your Call Center Software Needs it More than You Think

Struggling with Call Center Management? Here’s How You Can Emerge a Winner.

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Evolution Reloaded- How Call Center Software Would Bring A Significant Change Post 2022

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Want to leverage video to increase sales in 2022?

Resource Center

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Why Should the Healthcare Industry Exclusively Focus on Call Center Management?

Build an Army of Performing Agents With Automated Quality Assurance.

Recent Articles

Struggling With Customer Experience Management? Maybe It’s The DEAD Air.

Significance of Call Center Management for Remote Agents Explained!!!

Think Audit is Scary? Your Call Center Software Needs it More than You Think

Struggling with Call Center Management? Here’s How You Can Emerge a Winner.

Call Center 101- Don’t Overlook Call Monitoring Software, it Revolutionizes Your Operations.

Evolution Reloaded- How Call Center Software Would Bring A Significant Change Post 2022

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