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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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AI in the banking sector for better CX
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AI in the Banking Sector: Enhancing Customer Experience with Voice Automation
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How Generative AI Enhances Fraud Detection in Banking and Prevents Financial Loss

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How Generative AI Enhances Fraud Detection in Banking and Prevents Financial Loss
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Why Every Bank Needs a Banking Bot for 24/7 Support

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Debt Collection Automation Tools: Transforming Recovery Rates for Banks
Fairness in AI
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How Fairness in AI Drives Better Sales Outcomes

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How Fairness in AI Drives Better Sales Outcomes
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Call center agents working at desks, optimizing average handle time.
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Automated Debt Collection
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Automated Debt Collection: How to Lower NPA Rates Efficiently

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AI for KYC processes
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Contact Center

Rule-Based vs. Learning Agents: Understanding the Types of AI Agents for Contact Centers

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AI voicebot scheduling secure credit card reminder calls on a banking dashboard.
Virtual Agents

Never Miss a Credit Card Reminder with AI Calls

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Blog
Never Miss a Credit Card Reminder with AI Calls
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