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Product Overview

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AI Phone Call Agent

Human-like AI Voicebot

Real-Time Assist Agent

Help agents and managers in real-time

Conversation Intelligence Agent

100% auto QA & voice of customer

Capabilities

Real-time Agent Assist

Automated Coaching

Voice of Customer

Convin Mobile App

API

CX Suite

Enterprise-grade AI Voice Bots.

Real-time suite

Real-Time Agent Assist

Improve conversions with real-time monitoring.

Supervisor Assist

Real-time supervisor tracking and assistance.

Post conversation suite

Automatically audit and score 100% of customer conversations.

Automated Agent Coaching

Invest in personalized peer-to-peer agent coaching.

AI Learning Management System

60% faster agent onboarding with flexible learning.

Customized LLM for call centers.

Convin Mobile App

Collect 100% of customer intelligence.

Voice of CUSTOMER

Convin Insights

Collect 100% of customer intelligence.

PLATFORM

Quality Management Software

Collect 100% of customer intelligence.

Conversation Behaviour Analysis

Collect 100% of customer intelligence.

Conversation Intelligence

Collect 100% of customer intelligence.

Elevate Your Mobile Experience.

Download the mobile app now.

Google Play App Store

Solutions

Use cases

Increase sales conversions by 21%.

Ensure a 27% increase in CSAT score.

Reduce violations and ensure 100% compliance.

Increase debt collection rate by 17%.

Increase retention rate by 25%.

Industry

Deliver patient-first experience.

Hospitality & Travel

Resolve large volumes of booking requests.

Drive faster debt collection.

Get a competitive edge with unique insights.

Close deals and improve policy renewals.

Agent assist for BFSI

Combat misselling and maximize revenue.

Improve student admissions.

50% reduced training time.

Boost site visits by 32%.

Resources

Convin's Resource Hub

Find information to grow your business.

AI-powered stories for contact center success.

Unlock the customer service language.

Convin Conversations Podcast

Conversations rich in insights and solutions.

The latest from Convin.

Success Stories

The latest from Convin.

Company

Meet the team behind Convin.

Trust us to guard your data.

Language Support

Unleash the power of communication.

Partner Program

Unleash the power of communication.

Book a Demo

See Convin's AI Agents in Action

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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.

September 13, 2023

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Discover our latest articles!

AI Insights

Call Monitoring Software

Contact Center

Conversation Intelligence

Convin's Research Room

Guest Post

Guides

Integration

Mobile App

Product

Real-Time Suite

Regulation and Compliance

Remote team

Sales

Virtual Agents

Voicebot widget

Conversation Intelligence

5 Ways Your Business Can Leverage Call Recording Software

April 26, 2022

5 Ways Your Business Can Leverage Call Recording Software

Conversation Intelligence

Automatic Call Recording - Frequently Asked Questions(Busting Some Myths Too) | Convin

April 26, 2022

Automatic Call Recording - Frequently Asked Questions(Busting Some Myths Too) | Convin

Conversation Intelligence

10 Small Business Statistics Every Future Start-Up Should Know In 2024 Before Investing In Call Recording Software

April 22, 2022

10 Small Business Statistics Every Future Start-Up Should Know In 2024 Before Investing In Call Recording Software

Conversation Intelligence

What is "call center call recording" exactly?

April 22, 2022

What is "call center call recording" exactly?

Convin's Research Room

Sales statistics that will help you sell bigger, better, and more in 2022

Aarti Nair

April 7, 2022

Sales statistics that will help you sell bigger, better, and more in 2022

Role Of Sales Automation In Decreasing The Churn Rate

April 5, 2022

Role Of Sales Automation In Decreasing The Churn Rate

Sales Call Analytics: A Complete Guide For Businesses In 2022

Team Convin

March 29, 2022

Sales Call Analytics: A Complete Guide For Businesses In 2022

Sales Best Practices from the Best: Experts and Influencers You’d Want to Know | Series 1

March 29, 2022

Sales Best Practices from the Best: Experts and Influencers You’d Want to Know | Series 1

20 Objectives and Importance of Sales Quota

March 25, 2022

20 Objectives and Importance of Sales Quota

Sales Recording: How to improve cross-functional collaboration between organization teams?

March 23, 2022

Sales Recording: How to improve cross-functional collaboration between organization teams?

How to manage a high-performing inside sales team: 12 mandatory best practices

March 23, 2022

How to manage a high-performing inside sales team: 12 mandatory best practices

Why not add an additional session to your sales coaching program- Learn the Art of Team Selling

March 14, 2022

Why not add an additional session to your sales coaching program- Learn the Art of Team Selling

...

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Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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