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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack

February 15, 2023
Blog
Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack
Contact Center

Convin Launches Mobile App: Your On-The-Go Call Center Software

February 14, 2023
Blog
Convin Launches Mobile App: Your On-The-Go Call Center Software
Contact Center

Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software

February 7, 2023
Blog
Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software
Contact Center

Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!

Lalitendu Bal
January 23, 2023
Blog
Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!
Contact Center

Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin

January 23, 2023
Blog
Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin
Contact Center

AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software

January 23, 2023
Blog
AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software
Contact Center

Win Loss Analysis: Replicate What Works, Eliminate What Doesn’t

Bharat Patidar
January 23, 2023
Blog
Win Loss Analysis: Replicate What Works, Eliminate What Doesn’t
Contact Center

Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers

January 23, 2023
Blog
Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers
Contact Center

Hack Into Cost-Effectiveness Through Convin’s Call Center Process Automation

January 23, 2023
Blog
Hack Into Cost-Effectiveness Through Convin’s Call Center Process Automation
Contact Center

How AI is Transforming Call Center Agent Performance?

January 23, 2023
Blog
How AI is Transforming Call Center Agent Performance?
Contact Center

Call Center Quality Monitoring Scorecard in Convin

January 23, 2023
Blog
Call Center Quality Monitoring Scorecard in Convin
Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
Blog
Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?
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