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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convinā€™s AI Phone Calls: Seamlessly Scale Customer Outreach

Convinā€™s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

What Makes Real-Time Agent-Assist So Effective?

Explore how real-time agent assist improves support accuracy, reduces handle time, and helps agents respond smarter during live customer interactions.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convinā€™s AI Phone Calls: Seamlessly Scale Customer Outreach

Convinā€™s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

10 Effective Inbound Sales Mock Call Scripts for Banking

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May 23, 2024
Blog
10 Effective Inbound Sales Mock Call Scripts for Banking
Real-Time Suite

9 Best Real-Time Agent Assistance Tools for 2024

Madhuri Gourav
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Blog
9 Best Real-Time Agent Assistance Tools for 2024
Sales

Top 17 Sales Closing Techniques Every Real Estate Agent Should Know

Madhuri Gourav
May 22, 2024
Blog
Top 17 Sales Closing Techniques Every Real Estate Agent Should Know
Contact Center

Master Email Handling and Tracking in Call Centers with 7 Tips

May 22, 2024
Blog
Master Email Handling and Tracking in Call Centers with 7 Tips
Contact Center

Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers

May 21, 2024
Blog
Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers
Contact Center

How Unrealistic Targets Lead to Financial Misselling in Companies?

Madhuri Gourav
May 21, 2024
Blog
How Unrealistic Targets Lead to Financial Misselling in Companies?
Contact Center

Boost Customer Satisfaction with Effective Email Tracking Techniques

May 20, 2024
Blog
Boost Customer Satisfaction with Effective Email Tracking Techniques
Contact Center

Effective Solutions to Address Misselling in Life Insurance Sector

Madhuri Gourav
May 20, 2024
Blog
Effective Solutions to Address Misselling in Life Insurance Sector
Contact Center

See How These 10 Businesses Are Applying Generative AI For Customer Service

Madhuri Gourav
May 17, 2024
Blog
See How These 10 Businesses Are Applying Generative AI For Customer Service
Contact Center

You Wonā€™t Believe How Social Media Monitoring Brand Reputation Is Improved in Real-Time

Madhuri Gourav
May 17, 2024
Blog
You Wonā€™t Believe How Social Media Monitoring Brand Reputation Is Improved in Real-Time
Contact Center

Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image

Madhuri Gourav
May 16, 2024
Blog
Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image
Real-Time Suite

What Sets Live Agent Chat Software Apart from Live Agent Assist?

Madhuri Gourav
May 15, 2024
Blog
What Sets Live Agent Chat Software Apart from Live Agent Assist?
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Convin improves customer conversations for contact centers.

Youā€™ll never know unless you try.

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
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