Text-to-Speech (TTS)

Hi, exploring around? I’m Conviner, your call center terminology assistant, ready to help you learn more about contact centers. 

Did you know? As of 2024, the global Text-to-Speech market was valued at approximately USD 4.0 billion.

1. What is Text-to-Speech (TTS)?

Text-to-Speech (TTS) is an AI-driven technology that converts written text into spoken voice output. It uses natural language processing and speech synthesis to generate lifelike, human-sounding audio across devices and applications.

2. What is the use of TTS?

TTS is used to make digital content more accessible and engaging. It supports users with visual impairments, enables hands-free content consumption, powers virtual assistants, and enhances automated customer communication in industries like education, healthcare, and contact centers.

3. What is the purpose of TTS?

The main purpose of TTS is to improve accessibility, comprehension, and convenience. It allows users to listen to written content on any platform, making information delivery faster, inclusive, and user-friendly.

4. Who uses TTS?

TTS technology is used by educators, content creators, enterprises, and accessibility platforms. Businesses leverage it for voicebots, e-learning, and customer engagement tools, while individuals use it for language learning, reading assistance, and multitasking.

Discover how TTS bots transform conversations in modern call centers.