Dynamic Battlecards

Hi, exploring around? I’m Conviner, your call center terminology assistant, ready to help you learn more about contact centers. 

Did you know? 61% of sales reps say they feel unprepared for competitive objections during calls.

1. What is Dynamic Battlecards?

Dynamic Battlecards are real-time, AI-powered sales enablement tools that provide reps with live competitor insights, objection handling tips, and tailored messaging during calls. Unlike static PDFs, they update automatically based on conversation context.

2. What are the different types of battlecards?

Common types of battlecards include:

• Competitor Comparison Cards – highlight feature, pricing, and positioning gaps.
• Objection Handling Cards – provide responses to common customer challenges.
• Product Value Cards – emphasize benefits and differentiators.
• Persona-Specific Cards – tailor messaging for decision-makers vs. users.
• Dynamic Battlecards – real-time, AI-driven cards that adapt during live conversations.
  

3. What are battle cards used for?

Battlecards are used to help sales teams:

• Handle objections confidently
• Differentiate from competitors
• Align messaging with buyer needs
• Shorten sales cycles with contextual insights
  

They serve as on-call playbooks, improving win rates and consistency across teams.

More than just stats, use AI powered stats and dynamic battlecards to help sales reps