Convin

For service appointments, how can I decrease no-shows?

To reduce no-show appointments, use automated reminders via SMS or email, provide flexible rescheduling options, and implement confirmation requests. Clear communication and convenience are key to keeping customers committed.

‍

For service appointments, how do I handle missing one?

If you miss an appointment, acknowledge it, contact the provider to reschedule, and apologize if needed. Being proactive shows accountability and helps maintain a positive relationship.

For service appointments, how should I respond to a missed appointment?

Politely acknowledge the missed appointment, reach out to reschedule, and offer alternative time slots. Use the opportunity to reinforce the importance of timely communication for future appointments.

For service appointments, what should you do if a patient or client misses their appointment?

Contact them promptly to reschedule, offer support or adjustments to prevent future absences, and consider sending a reminder of your no-show policy. Keeping the tone respectful preserves the relationship and encourages future attendance.

Service Appointments