Customer Support Sales Funnel
A sales funnel is a visual representation of the customer journey from initial contact to conversion, illustrating the stages a prospect goes through before becoming a paying customer.
An example of a sales funnel is stages like awareness, interest, consideration, and conversion, where potential customers progress from learning about a product to making a purchase.
The difference between a marketing funnel and a sales funnel is that a marketing funnel focuses on generating and nurturing leads, while a sales funnel specifically guides leads through the process of making a purchase.
You need a sales funnel to streamline and optimize the customer conversion process, ensuring that leads progress systematically and increasing the likelihood of turning prospects into paying customers.