Auto Attendant Reception

For auto attendant reception, Microsoft Teams offers a built-in feature that answers incoming calls and routes them automatically based on user-defined options. This streamlines communication by eliminating the need for a human receptionist and directing callers to the right contact or department.

For auto attendant reception, a VoIP system uses voice menus to guide callers through a set of options. Without human intervention, calls are automatically routed to extensions, departments, or voicemail, improving efficiency and reducing wait times.

In auto attendant reception, a dial scope refers to the set of extensions or numbers that a caller can access directly. It defines what internal contacts or services can be reached when using dial-by-name or direct number entry features within the auto attendant system.

For auto attendant reception, a multi-level auto attendant includes several layers of routing options. Callers may first choose a department, then a specific service or agent. This structured flow helps larger organizations handle complex call routing with minimal confusion.