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Products

PLatform

Product Overview

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AI Phone Call Agent

Human-like AI Voicebot

Real-Time Assist Agent

Help agents and managers in real-time

Conversation Intelligence Agent

100% auto QA & voice of customer

Capabilities

Real-time Assist Agent

Automated Coaching

Voice of Customer

Convin Mobile App

API

CX Suite

Enterprise-grade AI Voice Bots.

Real-time suite

Real-Time Agent Assist

Improve conversions with real-time monitoring.

Supervisor Assist

Real-time supervisor tracking and assistance.

Post conversation suite

Automatically audit and score 100% of customer conversations.

Automated Agent Coaching

Invest in personalized peer-to-peer agent coaching.

AI Learning Management System

60% faster agent onboarding with flexible learning.

Customized LLM for call centers.

Convin Mobile App

Collect 100% of customer intelligence.

Voice of CUSTOMER

Convin Insights

Collect 100% of customer intelligence.

PLATFORM

Quality Management Software

Collect 100% of customer intelligence.

Conversation Behaviour Analysis

Collect 100% of customer intelligence.

Conversation Intelligence

Collect 100% of customer intelligence.

Elevate Your Mobile Experience.

Download the mobile app now.

Google Play App Store

Solutions

Use cases

Sell at the speed your buyers decide.

Support that never makes customers wait.

Every call covered. Every rule followed.

Recover faster without breaking compliance.

Save the customer before the discount is needed.

Industry

Deliver patient-first experience.

Banking & Finance

Drive faster debt collection.

Get a competitive edge with unique insights.

Close deals and improve policy renewals.

Improve student admissions.

AI that triages, engages, and audits every conversation

50% reduced training time.

Close sales fast without increasing headcount

Resources

Convin's Resource Hub

Find information to grow your business.

AI-powered stories for contact center success.

Unlock the customer service language.

Convin Conversations Podcast

Conversations rich in insights and solutions.

The latest from Convin.

Success Stories

The latest from Convin.

Company

Meet the team behind Convin.

Trust us to guard your data.

Language Support

Unleash the power of communication.

Partner Program

Unleash the power of communication.

Book a Demo

See Convin's AI Agents in Action

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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Real-Time Suite

What Makes Real-Time Agent-Assist So Effective?

Explore how real-time agent assist improves support accuracy, reduces handle time, and helps agents respond smarter during live customer interactions.

September 13, 2023

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Discover our latest articles!

AI Insights

Call Monitoring Software

Contact Center

Conversation Intelligence

Convin's Research Room

Guest Post

Guides

Integration

Mobile App

Product

Real-Time Suite

Regulation and Compliance

Remote team

Sales

Virtual Agents

Voicebot widget

What Is Voice of the Customer?

January 18, 2024

What Is Voice of the Customer?

Unlocking Success: NPS Customer Service Templates

January 18, 2024

Unlocking Success: NPS Customer Service Templates

How to Create a Call Center Scorecard Using a Template?

January 18, 2024

How to Create a Call Center Scorecard Using a Template?

Unlocking Growth with Customer Account Management Software

January 16, 2024

Unlocking Growth with Customer Account Management Software

Keep Your Pipeline Full With These 10 Sales Funnel Management Tips

January 16, 2024

Keep Your Pipeline Full With These 10 Sales Funnel Management Tips

Unlocking the Power of a Customer Support Sales Funnel

January 15, 2024

Unlocking the Power of a Customer Support Sales Funnel

Exploring Retail Call Center Software

January 15, 2024

Exploring Retail Call Center Software

Comprehensive guide to lead management system

Your Comprehensive Guide to Lead Management System

Madhuri Gourav

January 13, 2024

Your Comprehensive Guide to Lead Management System

Effective VOE Best Practices for Employee Engagement

Madhuri Gourav

January 13, 2024

Effective VOE Best Practices for Employee Engagement

contact center speech analytics

Unlock Insights With Contact Center Speech Analytics Solutions

Madhuri Gourav

January 12, 2024

Unlock Insights With Contact Center Speech Analytics Solutions

CRM Lead Management Solutions to Drive Business Growth

January 12, 2024

CRM Lead Management Solutions to Drive Business Growth

Enhancing Customer Satisfaction Through Voice of Customer Examples

Madhuri Gourav

January 11, 2024

Enhancing Customer Satisfaction Through Voice of Customer Examples

...

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Transform Customer Conversations with Convin’s AI Agent Platform

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Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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Use cases

Lead Qualification Sales Conversions Sales follow-ups High-volume call handling FCR + AHT Basic query handling Non-working hours Payment reminders Payment collection Compliance

AI Phone Calls

Financial Services

Insurance Services

Human Resources

Banking Services

Healthcare Services

Contact center software

Call center recording solution

Speech Analytics software

Call center monitoring software

Conversation intelligence

Sales tracking software

Sales call analytics software

Conversation analytics

Automated quality management

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