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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

Mastering Positive Brand Reputation with Real-Time Monitoring

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Mastering Positive Brand Reputation with Real-Time Monitoring
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Real-Time Suite

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Blog
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Contact Center

Why Does Your Call Center Need a Call Tracking App?

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Blog
Why Does Your Call Center Need a Call Tracking App?
Contact Center

What Is Customer Effort Score and How Does it Work?

April 8, 2024
Blog
What Is Customer Effort Score and How Does it Work?
Contact Center

What is Churn in Business? 7 Smart Call Center Fixes

Madhuri Gourav
April 8, 2024
Blog
What is Churn in Business? 7 Smart Call Center Fixes
Contact Center

Cracking The Distinctive Metrics Between NPS and Customer Effort Score Survey

Madhuri Gourav
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Contact Center

What Exactly is Keyword Spotting in Speech Recognition Software?

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What Exactly is Keyword Spotting in Speech Recognition Software?
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