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Contact Center

Understanding Contact Center Reporting By Convin

Rimlee Patgiri
March 24, 2023
8
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Contact Center

How to Use Automated Quality Assurance to Reduce Call Center Costs?

Labeeb Ajmal T
March 21, 2023
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Product Update

Most-Awaited Wedding of 2023: ChatGPT X Convin

Abhishikha Chatterjee
March 20, 2023
5
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Contact Center

Minimize Human Dependency And Boost 3X Agent Efficiency With Automated Coaching

Rimlee Patgiri
March 17, 2023
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Contact Center

How to Evaluate Dental Service Leads On Call?

Labeeb Ajmal T
March 15, 2023
6
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Contact Center

Crafting Premium Experiences to Customers in the Senior Living Industry

Labeeb Ajmal T
March 15, 2023
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Contact Center

MaximizeCar Dealership Business Profits By Reducing 60% of Agent Onboarding Time

Rimlee Patgiri
March 15, 2023
6
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Contact Center

The Ultimate Guide: Best Contact Center Quality Assurance Software 2023

Rimlee Patgiri
March 14, 2023
12
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Contact Center

Watch out for the Top 4 Omnichannel Contact Center Trends in 2023

Labeeb Ajmal T
March 13, 2023
7
min. read
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Contact Center

Beat Average Handle Time By 56 Seconds

Rimlee Patgiri
March 3, 2023
8
min. read
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Contact Center

Rev Up Your Sales Revenue With Convin: How Automated Call Centers Drive Growth by 21%

Rimlee Patgiri
February 28, 2023
9
min. read
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Contact Center

How to evaluate a call script with Convin and improve call quality score to 85%?

Rimlee Patgiri
February 27, 2023
7
min. read
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Contact Center

Revolutionize Quality Assurance in Call Center with Convin: Unlock 5X Efficiency and Customer Satisfaction!

Rimlee Patgiri
February 24, 2023
10
min. read
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Contact Center

Recession-proof Your Business In 2023 With Automated Call Center Processes

Ashish Santhalia
February 23, 2023
7
min. read
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Contact Center

Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack.

Rimlee Patgiri
February 15, 2023
7
min. read
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Contact Center

Convin Launches Mobile App: Your On-The-Go Call Center Software

Rimlee Patgiri
February 14, 2023
10
min. read
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Contact Center

Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software.

Rimlee Patgiri
February 7, 2023
8
min. read
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Contact Center

Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!

Lalitendu Bal
January 23, 2023
8
min. read
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Conversation Intelligence

Why does your business need data intelligence?

Aarti Nair
July 14, 2022
3
min. read
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Conversation Intelligence

6 Sales demo call tactics

Aarti Nair
July 9, 2022
8
min. read
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Conversation Intelligence

What is a Discovery Call? (+ 4 Unbelievable Tips To Win Prospects) Learn From The Experts!

Abhishikha Chatterjee
July 9, 2022
9
min. read
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Conversation Intelligence

Top 8 Cold Calling Tips For C-Suite Executives(+ Advice From The Expert!)

Abhishikha Chatterjee
July 9, 2022
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Conversation Intelligence

Call Recording Software: What it is and Why it is Important? [Benefits, Results and More]

Abhishikha Chatterjee
July 9, 2022
8
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Conversation Intelligence

The uncontrollable rise of sales calls recording plus 8 market-disrupting benefits!

Abhishikha Chatterjee
July 5, 2022
12
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Conversation Intelligence

Conversation Intelligence Software: Best Practices & Helpful Software Tool For EVERY Business

Abhishikha Chatterjee
June 28, 2022
12
min. read
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Conversation Intelligence

How To Select The Best Sales Call Reporting Software in the Market (16 Questions To Ask)

Abhishikha Chatterjee
June 28, 2022
10
min. read
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Conversation Intelligence

What Is Video Selling? 5 Tips on Using Videos To Ace Virtual Selling

Abhishikha Chatterjee
June 12, 2022
8
min. read
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Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
8
min. read
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Convin's Research Room

Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?

Team Convin
December 10, 2022
10
min. read
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Convin's Research Room

Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?

Team Convin
December 2, 2022
6
min. read
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Convin's Research Room

Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?

Team Convin
November 28, 2022
7
min. read
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Convin's Research Room

The Evolution Of Healthtech & The Impact Created By Call Centers

Team Convin
November 11, 2022
8
min. read
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Convin's Research Room

Features Of Revenue Intelligence For A Growing Business

Abhishikha Chatterjee
August 18, 2022
10
min. read
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Convin's Research Room

Sales Growth Metrics - KPIs and Metrics and how to measure?

Abhishikha Chatterjee
August 18, 2022
9
min. read
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Convin's Research Room

A.I. In Sales Is Already Driving Revenue Growth

Abhishikha Chatterjee
August 18, 2022
8
min. read
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Convin's Research Room

Impact of sales training on sales readiness - A Sales Report

Aarti Nair
June 22, 2022
8
min. read
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Sales

5 Tips To Leverage Sales Recording Software To Enhance Team’s Productivity!

Team Convin
August 11, 2022
12
min. read
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Sales

What Is Revenue Intelligence and How Does It Drive Revenue?

Aarti Nair
July 24, 2022
8
min. read
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Sales

Sales reporting examples and tips

Aarti Nair
July 14, 2022
5
min. read
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Sales

18 sales KPIs for sales teams to track in 2022

Aarti Nair
July 14, 2022
6
min. read
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Sales

Sales reports and performance management

Aarti Nair
July 14, 2022
5
min. read
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Sales

Why record customer engagement?

Aarti Nair
July 12, 2022
5
min. read
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Sales

Sales email tips and tricks + 5 go-to sales templates

Aarti Nair
July 9, 2022
8
min. read
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Sales

What Is Sales Performance Management Software? And Everything You Need To Know and Thank Us!

Abhishikha Chatterjee
July 9, 2022
8
min. read
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Sales

A Definitive Guide to Skyrocket SaaS Sales in 2022

Guest Blog
July 1, 2022
3
min. read
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Guides

The Ever-Increasing Importance of Call Monitoring Software for Financial Organizations

Team Convin
October 17, 2022
6
min. read
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Guides

Call Center Management - A Fintech Leader's Recipe for Success

Team Convin
September 20, 2022
8
min. read
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Guides

What Are Sales Reporting Best Practices + Sales Reporting Template

Abhishikha Chatterjee
August 18, 2022
11
min. read
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Guides

Why use AI-powered sales reporting tools? + top 10 sales reporting tools for 2022

Aarti Nair
July 24, 2022
8
min. read
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Guides

Most Comprehensive SaaS Sales Strategy: Not your usual guide!

Abhishikha Chatterjee
May 17, 2022
8
min. read
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Guides

Want To Develop A Successful Sales Training Program For Your New Recruits?

Abhishikha Chatterjee
May 17, 2022
5
min. read
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Guides

How to create a sales training manual + free sales training template

Aarti Nair
May 16, 2022
4
min. read
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Guides

Tips To Use Convin’s sales training platform to Increase Sales

Aarti Nair
May 14, 2022
4
min. read
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Guides

8 Must have Sales Strategies for 2022 + free sales strategy template

Aarti Nair
April 29, 2022
5
min. read
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Guest Post

Role Of Sales Automation In Decreasing The Churn Rate

Guest Blog
April 5, 2022
10
min. read
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Integration

Supercharge Freshworks with Convin

Aarti Nair
September 2, 2021
6
min. read
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Remote team

8 Strategies For Building A Remote Sales Team

Team Convin
June 1, 2021
5
min. read
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Convin improves customer conversations for contact centers.

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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.

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US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329
US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329