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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

7 HealthTech Call Center Best Practices to Increase Patient Satisfaction by 27%

November 4, 2022
Blog
7 HealthTech Call Center Best Practices to Increase Patient Satisfaction by 27%
Contact Center

Mastery Over Call Center Coaching and Monitoring Software Should be EdTech’s Priority

Mayank Dixit
November 4, 2022
Blog
Mastery Over Call Center Coaching and Monitoring Software Should be EdTech’s Priority
Contact Center

How Contact Centers Can Win & Retain Students in the Edtech industry?

November 1, 2022
Blog
How Contact Centers Can Win & Retain Students in the Edtech industry?
Contact Center

Are Healthcare Leaders Utilizing the Full Potential of Call Centers?

Mayank Dixit
October 25, 2022
Blog
Are Healthcare Leaders Utilizing the Full Potential of Call Centers?
Contact Center

How are Call Center Solutions The Perfect Sidekick to Ed-Tech Firms?

Mayank Dixit
October 17, 2022
Blog
How are Call Center Solutions The Perfect Sidekick to Ed-Tech Firms?
Contact Center

Call Center Management and Coaching for EdTech Firms - Beat Post-Covid Recession

Mayank Dixit
October 17, 2022
Blog
Call Center Management and Coaching for EdTech Firms - Beat Post-Covid Recession
Contact Center

Customer Experience Management is A Must Have for Travel Industry. Here’s Why

Mayank Dixit
October 17, 2022
Blog
Customer Experience Management is A Must Have for Travel Industry. Here’s Why
Guides

The Ever-Increasing Importance of Call Monitoring Software for Financial Organizations

Team Convin
October 17, 2022
Blog
The Ever-Increasing Importance of Call Monitoring Software for Financial Organizations
Contact Center

Call Center Coaching Can Now Help Fintech Companies Struggling With Debt Collection

Mayank Dixit
October 4, 2022
Blog
Call Center Coaching Can Now Help Fintech Companies Struggling With Debt Collection
Contact Center

Call Center Coaching Guide: Challenges, Techniques, and Best Practices

September 27, 2022
Blog
Call Center Coaching Guide: Challenges, Techniques, and Best Practices
Contact Center

Why Should the Healthcare Industry Exclusively Focus on Call Center Management?

Mayank Dixit
September 20, 2022
Blog
Why Should the Healthcare Industry Exclusively Focus on Call Center Management?
Guides

Call Center Management - A Fintech Leader's Recipe for Success

Team Convin
September 20, 2022
Blog
Call Center Management - A Fintech Leader's Recipe for Success
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