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Products

PLatform

Product Overview

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AI Phone Call Agent

Human-like AI Voicebot

Real-Time Assist Agent

Help agents and managers in real-time

Conversation Intelligence Agent

100% auto QA & voice of customer

Capabilities

Real-time Assist Agent

Automated Coaching

Voice of Customer

Convin Mobile App

API

CX Suite

Enterprise-grade AI Voice Bots.

Real-time suite

Real-Time Agent Assist

Improve conversions with real-time monitoring.

Supervisor Assist

Real-time supervisor tracking and assistance.

Post conversation suite

Automatically audit and score 100% of customer conversations.

Automated Agent Coaching

Invest in personalized peer-to-peer agent coaching.

AI Learning Management System

60% faster agent onboarding with flexible learning.

Customized LLM for call centers.

Convin Mobile App

Collect 100% of customer intelligence.

Voice of CUSTOMER

Convin Insights

Collect 100% of customer intelligence.

PLATFORM

Quality Management Software

Collect 100% of customer intelligence.

Conversation Behaviour Analysis

Collect 100% of customer intelligence.

Conversation Intelligence

Collect 100% of customer intelligence.

Elevate Your Mobile Experience.

Download the mobile app now.

Google Play App Store

Solutions

Use cases

Sell at the speed your buyers decide.

Support that never makes customers wait.

Every call covered. Every rule followed.

Recover faster without breaking compliance.

Save the customer before the discount is needed.

Industry

Deliver patient-first experience.

Banking & Finance

Drive faster debt collection.

Get a competitive edge with unique insights.

Close deals and improve policy renewals.

Improve student admissions.

AI that triages, engages, and audits every conversation

50% reduced training time.

Close sales fast without increasing headcount

Resources

Convin's Resource Hub

Find information to grow your business.

AI-powered stories for contact center success.

Unlock the customer service language.

Convin Conversations Podcast

Conversations rich in insights and solutions.

The latest from Convin.

Success Stories

The latest from Convin.

Company

Meet the team behind Convin.

Trust us to guard your data.

Language Support

Unleash the power of communication.

Partner Program

Unleash the power of communication.

Book a Demo

See Convin's AI Agents in Action

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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Real-Time Suite

What Makes Real-Time Agent-Assist So Effective?

Explore how real-time agent assist improves support accuracy, reduces handle time, and helps agents respond smarter during live customer interactions.

September 13, 2023

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.

October 16, 2024

Discover our latest articles!

AI Insights

Call Monitoring Software

Contact Center

Conversation Intelligence

Convin's Research Room

Guest Post

Guides

Integration

Mobile App

Product

Real-Time Suite

Regulation and Compliance

Remote team

Sales

Virtual Agents

Voicebot widget

Top Customer Service Manager Interview Questions for New Managers

September 12, 2024

Top Customer Service Manager Interview Questions for New Managers

What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team

September 11, 2024

What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team

How Enterprise Sales Software is the Key to Beating Your Competition

September 11, 2024

How Enterprise Sales Software is the Key to Beating Your Competition

Boost Profits Fast: Top 12 Best Sales Software for E-Commerce Stores

September 10, 2024

Boost Profits Fast: Top 12 Best Sales Software for E-Commerce Stores

Revolutionize B2C Sales: Why Sales Software is Essential for Retail Brands in 2024

September 9, 2024

Revolutionize B2C Sales: Why Sales Software is Essential for Retail Brands in 2024

The Power of MEDDIC Sales Methodology: Qualify Leads Like a Pro!

September 6, 2024

The Power of MEDDIC Sales Methodology: Qualify Leads Like a Pro!

Stay Ahead in 2024: Best AI Software for Contact Center Customer Intelligence

September 6, 2024

Stay Ahead in 2024: Best AI Software for Contact Center Customer Intelligence

Unlock Next-Level Sales and Marketing Strategy with Convin Insights

September 6, 2024

Unlock Next-Level Sales and Marketing Strategy with Convin Insights

How Convin’s Customer Insights Align Marketing and Sales for Success

September 6, 2024

How Convin’s Customer Insights Align Marketing and Sales for Success

Conversation Intelligence

Overcome Sales Obstacles with Actionable Objection Handling

Madhuri Gourav

September 6, 2024

Overcome Sales Obstacles with Actionable Objection Handling

Sales Tactics 2.0: Elevate Your Call Center’s Performance with Convin

September 4, 2024

Sales Tactics 2.0: Elevate Your Call Center’s Performance with Convin

Ace the Game: Customer Experience Best Practices in Indian Ed-Tech

September 4, 2024

Ace the Game: Customer Experience Best Practices in Indian Ed-Tech

...

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Transform Customer Conversations with Convin’s AI Agent Platform

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Convin improves customer conversations for contact centers.

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Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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