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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

Boosting Support Agent Efficiency with AI Call Center Solutions

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Blog
Boosting Support Agent Efficiency with AI Call Center Solutions
Conversation Intelligence

Evolving Customer Needs? Real-Time Speech Insights Deliver Growth

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Evolving Customer Needs? Real-Time Speech Insights Deliver Growth
Contact Center

Overcoming Technical Challenges in Phone and Video Call Recording

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Blog
Overcoming Technical Challenges in Phone and Video Call Recording
Contact Center

Revolutionizing Voice Activity Detection in 2024: Advanced Call Center Technology

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Revolutionizing Voice Activity Detection in 2024: Advanced Call Center Technology
Tips for selecting the best call tracking software
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How to Choose the Best Call Tracking Software in 2025

Dakshta Bhambi
June 24, 2024
Blog
How to Choose the Best Call Tracking Software in 2025
Contact Center

How to Write a Sales Pitch That Converts in Seconds

June 24, 2024
Blog
How to Write a Sales Pitch That Converts in Seconds
Contact Center

Customer Service Burnout: Red Flags You Can’t Ignore

Madhuri Gourav
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Blog
Customer Service Burnout: Red Flags You Can’t Ignore
Contact Center

Is One Large Language Model a Universal Solution?

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Is One Large Language Model a Universal Solution?
Contact Center

How a Fast-Growing Business Identified Hot Leads Using Convin

June 21, 2024
Blog
How a Fast-Growing Business Identified Hot Leads Using Convin
Contact Center

How Often Should You Review Your Call Center Scorecard?

Madhuri Gourav
June 20, 2024
Blog
How Often Should You Review Your Call Center Scorecard?
Contact Center

How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide

June 20, 2024
Blog
How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide
Contact Center

Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates

June 20, 2024
Blog
Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates
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