Podcast

Welcome to Convin Conversations

Customer patience is dwindling, agent expectations are rising, and AI is evolving rapidly. What does this mean for businesses and profitability? Tune in to our podcast series for insights from industry experts navigating the changing customer landscape.

Latest Podcasts

Episode 32: How does software technology help you create the perfect contact center setup?
Contact Center

Episode 32: How does software technology help you create the perfect contact center setup?

Adam Saad, the CEO of Tech Stack Advising, specializes in helping organizations buy software the right way and has extensive experience in the software industry.
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Season 1
Episode 31: How to overcome top Account Management challenges in 2022?
Sales

Episode 31: How to overcome top Account Management challenges in 2022?

Brad Harmon, the Strategic Account Director at Celonis, takes a customer-centric approach to sales and helps companies reveal and fix inefficiencies.
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Season 1
Episode 30: The ultimate sales hack: try being human.
Sales

Episode 30: The ultimate sales hack: try being human.

Alex, an Account Executive at Docebo, practices the art of "selling human" and prioritizes customer problem-solving.
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Season 1
Episode 29: How can organizations effectively use partnership selling in 2022?
Sales

Episode 29: How can organizations effectively use partnership selling in 2022?

Fred Copstake, Founder, Sales Trainer, and Coach at Brindis, provides sales training and consultancy services.
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Season 1
Episode 28: How to Leverage Video to directly increase sales in 2022?
Sales

Episode 28: How to Leverage Video to directly increase sales in 2022?

Julie Hansen, Founder of Performance Sales & Training, is a virtual keynote speaker and sales leader with 20 years of experience.
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Season 1
Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?
Sales

Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?

Mark Evans, Founder and CEO of SalesKit, helps SaaS companies scale their sales teams rapidly.
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Season 1
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