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Customer patience is dwindling, agent expectations are rising, and AI is evolving rapidly. What does this mean for businesses and profitability? Tune in to our podcast series for insights from industry experts navigating the changing customer landscape.
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S2E1: Cracking the Code on Reducing AHT & Elevating Call Quality with Mohit Sidhwani
Mohit Sidhwani leads growth at Vyapar, driving strategies to scale operations and enhance customer support.
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